Senior Site Reliability Engineer
Role details
Job location
Tech stack
Job description
Your mission will be to ensure Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. You will work within a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
Working in the tech team at Doctolib means taking ownership of critical systems, driving reliability improvements end-to-end, and partnering closely with product and engineering teams to enable fast, safe delivery., * Build and maintain infrastructure automation and infrastructure-as-code at scale, with a strong focus on consistency, reliability, and developer experience across 170+ applications
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis capabilities
- Design, build, and improve infrastructure components that support reliability, scalability, and observability across the platform
- Define and drive SLOs, error budgets, and alerting standards across multiple product teams
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by reducing noise and ensuring actionable telemetry
- Partner with software engineering teams to embed reliability practices early in the development lifecycle
Requirements
- Have solid hands-on experience (5y+) in a Site Reliability Engineering role within a large-scale, multi-team production environment
- Have proven experience with cloud platforms such as AWS, GCP, or Azure
- Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem
- Have experience working closely with software engineering teams to co-design reliable systems
- Have hands-on experience with infrastructure as code, particularly Terraform, applied in real production contexts
- Have implemented and operated SLIs, SLOs, and error budgets in production
- Have experience managing on-call rotations and leading incident response in high-stakes environments
- Have experience with GitOps workflows (ArgoCD, Helm)
- Are comfortable with at least one scripting or programming language (Python, Go, Ruby...) for automation
- Are fluent in English
Benefits & conditions
- Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.
- Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.
- We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.
Want to learn more about our tech culture and environment? Visit the Doctolib Tech site.
What we offer
- Free comprehensive health insurance (basic package) for you and your children
- 25 days of paid vacation per year, plus up to 14 days of RTT
- Free mental health and coaching services through our partner Moka.care
- Work from abroad for up to 10 days per year thanks to our flexibility days policy
- Lunch vouchers (Swile card) worth 8.50 euros per working day, with 4.50 euros covered by Doctolib
- 50% reimbursement of your public transport subscription
- Parent Care Program: receive one additional month of leave on top of the legal parental leave
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth
- Relocation support in case of international mobility
- Access to the best AI tools for coding, development and dedicated training
Our interview process
- Recruiter Interview
- Technical SRE Interview
- System Design Interview
- Behavioral Interview
- At least one reference check
We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our candidate experience page.