Forward Deployed Engineer (Dxp Ai Orchestration)

About The RoleThis is a high-impact, client-facing engineering role at the forefront of AI. You will act as the technical spearhead in both presales and delivery, shaping how enterprise clients adopt AI-powered digital experiences.ResponsibilitiesWork on real AI systems in production, not just concepts or slideware, taking ownership from idea to implementationPlay a critical role in presales and deal shaping, leading demos, workshops, and solution narratives that directly influence client decisionsCombine AI orchestration, APIs, and agents into scalable, business-critical solutionsBuild and evolve DXP solutions powered by AI-across content management, personalization, and experimentationLeverage modern tools such as Cursor, Optimizely Opal, MCP servers, and cloud AI platforms influence enterprise AI strategy and adoption at both technical and executive levelsOperate in a high-impact, client-facing role where your work directly drives revenue, shapes engagements, and defines long-term partnershipsRequirementsExperience in customer-facing engineering / presales / FDE rolesConfidence in engaging both C-level executives and deep technical teams, translating complex ideas into clear business valueExperience with leading DXP ecosystems including Optimizely, Sitecore, Adobe Experience Cloud, or ContentfulHands-on in building AI-powered solutions using LLMs, RAG architectures, agent-based systems, and APIsFamiliarity with modern AI tooling such as Cursor, LangChain/LlamaIndex, and vector databasesProficiency in Python and/or TypeScript, with solid experience in API-driven integrationsPassion about MarTech, content management, omnichannel experiences, and personalization at scaleThriving in fast-paced, ambiguous environments where experimentation and iteration are keyBeing a natural communicator who can bridge business objectives with technical executionWorking proficiency in English (upper-intermediate or higher) within a multicultural environmentSoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.#J-*****-Ljbffr

Experience in customer-facing engineering / presales / FDE roles Confidence in engaging both C-level executives and deep technical teams, translating complex ideas into clear business value Experience with leading DXP ecosystems including Optimizely, Sitecore, Adobe Experience Cloud, or Contentful Hands-on in building AI-powered solutions using LLMs, RAG architectures, agent-based systems, and APIs Familiarity with modern AI tooling such as Cursor, LangChain/LlamaIndex, and vector databases Proficiency in Python and/or TypeScript, with solid experience in API-driven integrations Passion about MarTech, content management, omnichannel experiences, and personalization at scale Thriving in fast-paced, ambiguous environments where experimentation and iteration are key Being a natural communicator who can bridge business objectives with technical execution Working proficiency in English (upper-intermediate or higher) within a multicultural environment