FLOW ROOM TECHNICIAN - WAREHOUSE

As a Flow Room Technician, you'll partner with the on-site operations team, ensuring the smooth system and product flow to exceed operational KPIs across designated areas, working closely with warehouse operatives, flow room colleagues, shift and section managers, supervisors, trainee supervisors and the IT, and engineering teams.

With a lead technician, you will oversee the day-to-day running of the systems, reporting any faults, prioritising waves in line with the daily plan, and providing recommendations to optimise operations.

You will also be analysing data in real-time, capturing data from our systems into trackers, monitoring forecasts, and investigating and communicating risks and missed targets to the lead technician., * Monitor and manage system and product flow across designated warehouse areas to support operational KPI delivery.

• Work closely with warehouse operatives, other Flow Room colleagues, supervisors, managers, IT, and Engineering teams to ensure smooth day-to-day operations.
• Support the Lead Technician in overseeing the daily running of warehouse systems and operational processes.
• Identify, report, and escalate system faults, working with relevant teams to minimise disruption.
• Prioritise operational waves in line with the daily plan and business requirements.
• Provide recommendations to improve efficiency, productivity, and system performance.
• Analyse operational data in real time to identify trends, issues, and opportunities.
• Capture and maintain accurate data within trackers and reporting tools.
• Monitor forecasts and operational performance against targets.
• Investigate risks, performance gaps, and missed targets, communicating findings to the Lead Technician.
• Support proactive decision-making through timely reporting and operational insights.
• Contribute to the continuous optimisation of warehouse operations and system effectiveness.

What we are looking for:

• Previous experience working in a data or analytics role in a warehouse environment.
• Strong IT skills.
• Ability to work under pressure in a fast paced automated environment.
• Attention to detail and a problem solving mind-set.
• Excellent communication and teamwork abilities.

At Frasers Group we're rethinking retail. Through digital innovation and unique store experiences, we're serving our consumers with the world's best sports, premium and luxury brands globally. As a leader in the industry, we're elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision - we are building the planet's most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world's best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: * Own it and back yourself - Own the basics, own your role and own the result * Think without limits - Think, think fast, think fearlessly * Be relevant - Relevant to our people, our partners and the planet, Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 - Fearless 1200 is our way of recognising our growth. It's bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded - check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.