Sr Systems Engineer

• The Sr Systems Engineer designs, enhances, and maintains the infrastructure required to support application development and deployment, providing a highly available and stable environment. Reporting to the Sr Manager of IT Operations, this role contributes to the overall engineering, design, build, and high-level support of existing and new infrastructure systems., * Implement, support, and maintain BrightView's infrastructure, both physical and virtual, across multiple data centers
• Document changes to production, development, testing, etc.… environments with a clear plan for business communication, implementation, backout and escalation.
• Participation in recurring management board meetings to discuss and obtain approval for changes from both IT peers and business stakeholders
• Manage and function as primary owner of BrightView's enterprise application and infrastructure monitoring solution.
• Serve in a critical capacity on BrightView IT Security's Incident Response Team, responding, triaging, and mitigating risks to BrightView's network and data systems. Includes after-hours support as needed.
• Oversee the Administration of BrightView's directory services (Windows Active Directory, Federation/ SSO, Azure AD, etc.)
• Assist in design, deployment, configuration, and administration of corporate systems both on-prem and in BrightView's hybrid cloud ecosystem.
• Provide tier 3, SME level support for production system and application issues. (These work efforts may extend beyond the course of the standard work schedule.)
• Develop and maintain living technical documentation and provide cross-training to teammates and end users for new systems.
• Address potential security breaches and phishing attempts in a timely manner.
• Acknowledge monitoring alerts and resolve outages in a timely manner, engaging additional resources as needed.
• Address incidents assigned via BrightView's ticketing system meeting or exceeding our SLAs.
• Identify process improvements and cost savings where applicable.

• Minimum 10 years enterprise IT experience.
• 8-10+ years' experience in IT infrastructure design and architecture across multiple distributed computing technologies including server, network, and storage technologies.
• Windows Server and Applications Administration in a Windows Server environment. PowerShell, Active Directory, and Exchange experience required.
• 5 years' Experience with VMWare administration and scaling.
• 5 years' experience scripting and automating administrative tasks.
• 3 years' experience administering Azure /Cloud Platforms
• 3 years' experience managing monitoring systems
• Strong working knowledge of enterprise security models, tools, and processes.
• Knowledge of backup systems and technique
• Knowledge of Pure Storage and Commvault a plus.
• Knowledge of terminal services (RemoteApp, Citrix) and application virtualization a plus.

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers
• Position is sedentary; must be able to remain in a stationary position for the majority of time
• Operates in an office environment and requires in-person presence
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur
• Ability to lift 20 lbs.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid holidays, * Work is conducted in a professional office environment, with a collaborative and dynamic team setting and requires in-person presence
• Occasional travel between Corporate office locations or to Datacenters

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It's Not Just a Team. It's One BrightView.