INFORMATION TECHNOLOGY SPECIALIST II

The primary domain for this position is system engineering. The Windows Server Administrator provides support for network systems and server hardware and software support activities, including server configurations, installations, maintenance, and troubleshooting, assigning workload with the team, as well as serving as a resource for technology projects. Responsibilities also include supporting and managing cloud_based infrastructure within Microsoft Azure and Amazon Web Services (AWS). This includes deploying and managing Azure and AWS virtual machines, monitoring cloud resources, maintaining hybrid environments, and assisting with identity and access management through Azure Active Directory and AWS IAM. The position participates in evaluating and implementing cloud technologies to enhance scalability, security, and performance across multi_cloud environments. Duties also include leading technical teams as directed by management and developing management reports related to performance and workload statistics. All duties are performed within the framework of the department's mission and values., + This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need. Responsibilities may include being on-call outside of regular working hours. + About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB. Learn more about other FTB technical roles at this FTB microsite. Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov. Please include the job control (JC) number and the position title in the subject line., Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce. Department Website: http://www.ftb.ca.gov, o Describe your experience designing, implementing, or supporting cloud infrastructure in Microsoft Azure and/or AWS. o Provide an example of how you have configured, integrated, or supported Enterprise Applications within Microsoft Entra. Include details on user assignment, SSO configuration, application security, or troubleshooting sign in behaviors. o Explain your experience administering Microsoft Entra ID and on premises Active Directory. Describe your role in managing identity synchronization, authentication workflows, or resolving issues in hybrid identity environments. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify. CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929., In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements". We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

• Experience supporting on-premises Active Directory and coordinating with Messaging and Site Services teams to maintain domain health, replication, site topology, and related dependencies
• Ability to design, implement, and maintain security baselines for Entra ID, Windows Server, and cloud workloads using Microsoft security tools and best practices
• Knowledge of Azure networking and identity components within Landing Zone architectures, including private endpoints, firewall integration, and identity-based access controls
• Experience analyzing sign in logs, audit logs, and security reports from Microsoft Entra
• Experience supporting hybrid identity environments, including Azure AD Connect, cloud sync, federation services, and troubleshooting identity synchronization or authentication issues
• Familiarity with Azure and Entra RBAC, including custom role creation, privileged role assignments, and least privilege governance
• Experience with AWS, including IAM role and policy management, understanding of AWS networking components (VPCs, security groups, route tables), and supporting integrations between AWS and on premises environments
• Ability to collaborate effectively with cloud, security, messaging, and network teams to align configurations with enterprise standards and compliance requirements
• Experience documenting identity, access, and Landing Zone architecture to support long-term operational clarity
• Ability to evaluate and recommend emerging Microsoft Entra and Azure technologies to improve enterprise identity and cloud strategies
• Knowledge and experience installing, configuring, upgrading, and maintaining Windows Server hardware and software
• Knowledge of Windows Server monitoring, performance tuning, patching, hardening, and backups/restores
• Working knowledge of Active Directory, DNS, DHCP, Group Policy, NTFS permissions, and Terminal Services
• Experience managing both local and remote Windows Server 2016, 2019, and 2022 environments
• Working knowledge of VMware or other virtualization technologies and supporting virtual server environments

Benefit information can be found on the CalHR website and the CalPERS website. In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities, A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
• Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
• All of the required documents listed in the "Required Application Package Documents" section
• The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
• A signature, if submitting a paper application package Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview. Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section. Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.