Control Systems Team Lead

The Control Systems Lead is a senior technical leader responsible for end-to-end ownership of connectivity system solutions integration with Backoffice applications and other System team initiatives.

This role will serve as the primary point of contact for all back-office telematics feature requests, partnering with Product Management, Engineering, Platform teams, Product support and business stakeholders to prioritize, coordinate, and deliver connectivity capabilities supporting multiple NPI/NTI program initiatives.

What You Will Do:

Aligned with Control Systems Lead expectations:

• Embedded systems and system integration expertise

• Requirements analysis and system design

• Product testing and validation strategy

• Technical troubleshooting and root cause analysis

• Project and delivery management

• Cross team integration and influence

• Communication of complex technical concepts

• Relationship management across stakeholders

Systems knowledge requirement:

• Azure DevOps and standard engineering workflow tools

• Connectivity/Telematics diagnostic tools (Datalink Protocols and Onboard Subscription hierarchy)

• Enterprise cloud/offboard applications - Helios, DSP, VisionLink, Snowflake etc.

What You Will Have:

• Demand Intake & Technical Leadership:Responsible for gathering customer connectivity feature requests and working with team to prioritize.

Includes refining requests to understand who requested, why requested, funding status, business case, functional requirement, acceptance criteria, expected timelines, dependencies and relative priority.

Translate business and customer requirements into ADO Epics/Features and User Stories and technical direction.

• Cross Functional Leadership: Align multiple teams on clear execution expectations across scope, timeline, and ownership. Serve as the primary technical interface between onboard teams, connectivity platforms, and product stakeholders. Drive decision-making and resolution across system and organizational boundaries.
• Delivery & Release Execution: Oversight includes taking feature requests through Cat Digital demand intake process. Drive validation planning and execution for firmware and connectivity feature releases. Ensure readiness for release gates and adherence to quality standards.
• Problem Solving & Technical Support Leadership: Lead complex technical issue investigations and root cause analysis for connectivity and telematics systems. Participate in prioritization and technical review meetings. Coordinate cross-team resolution efforts for field and validation issues. Act as a trusted advisor for high-impact technical challenges.
• Strategic Initiatives & Innovation: Drive or support key connectivity initiatives such as: Enabling Starlink and other NTI programs as needed. Dtc and eSIM adoption. Next-generation technology adoption (e.g., 5G, A7). Contribute to long-term system evolution and obsolescence management by partnering with aftermarket team.
• Operational Excellence & Governance: Establish and drive consistent workflows and execution frameworks across global teams. Define prioritization, escalation, and accountability models.
• Scope & Impact: Acts as system-level owner for assigned connectivity capabilities. Influences cross-functional teams without direct reporting authority. Drives integration across onboard, enterprise, and product group environments

• Experience partnering with Product Management, Engineering, and Platform teams.
• Strong product support and operational experience.
• Proven ability to collaborate across functions to deliver high-quality products and customer solutions.
• Connectivity integration experience.

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.