DescriptionOn-Call IT Field Technician

Geeks on Site
Amarillo, United States of America
2 days ago

Role details

Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
$ 73K

Job location

Amarillo, United States of America

Tech stack

Microsoft Windows
Macintosh Computers
Apple Mac Systems
Information Systems
Computer Maintenance
Computer Networks
Ethernet Physical Layer
Network administration
Wi-Fi Technology
Network Routers
Computer Networking Systems
Wired Network
Information Technology
Network Support
Hardware Infrastructure
Hardware Debugging

Job description

Geeks On Site provides nationwide computer repair and technology support services for homes and businesses, delivered both remotely and on-site.

Our services include computer repair, IT support, smart home installation, and a broad range of in-home and business technology services offering fast, reliable solutions across a wide range of devices and systems.

Geeks On Site is hiring experienced Field IT Technicians to support residential and small business customers. The primary focus is computer troubleshooting, networking support, printer configuration, and general on site IT service. Technicians may also receive POS or outdoor TV mounting jobs based on experience. Responsibilities

  • Troubleshoot and repair Windows and macOS issues
  • Resolve WiFi, router, and wired network problems
  • Install and configure printers and scanners
  • Replace or upgrade hardware components
  • Reinstall operating systems using bootable tools
  • Document work and communicate clearly with customers
  • Install and support POS systems and run Cat5e or Cat6 cabling
  • Perform outdoor TV mounting and basic AV setup, Geeks on site is a South Florida based company dedicated to providing premium quality computer repair and support services for homes and businesses nationwide. We are one of the fastest growing companies in the computer repair industry. We are also one of the pioneers in the online remote computer repair, being one of the first companies to provide this method of service nationwide. We offer a safe and convenient online remote PC repair delivery method as well as traditional onsite, in-home and in-office service; providing support for: PCs, networks, printers, scanners, smartphones, mp3 players, software, and hardware support.

Requirements

  • Two or more years of experience in IT support or field service
  • Strong networking and diagnostic skills
  • Reliable transportation and valid driver's license
  • Ability to work independently and provide professional customer service
  • Ability to lift up to 50 lbs
  • Own required tools including a laptop, drill, screwdrivers, cable tester, and RJ45 tools, Apple Macs, Audiovisual, Background Investigation, Business Services, Communication Skills, Computer Networks, Computer Services, Customer Support/Service, Document Scanners, Driver's License, Ethernet Cable, Hardware Components, Hardware Repair, Hardware Upgrades, High Tech Industry, Information Technology & Information Systems, Laptop PC, Lift/Move 50 Pounds, Mac Operating System, Microsoft Windows System Administration, Network Administration/Management, Network Routers, Network Support, On Call, On Site Support, Onboarding, Operating Systems, Point of Sale Installation, Printers, Small Business, Smart Homes, Technical Support, Wi-Fi

Benefits & conditions

  • IT and POS work: $35 per hour for time on site
  • Outdoor TV mounting: starts at $100 per mounted device, varies if a helper is required
  • Flexible scheduling - accept only the jobs that match your route and availability
  • National brand recognition and continuous job offers
  • Dispatch and tech support team available to assist remotely

What to Expect After You Apply

  • Intro Call - A recruiter will contact you for a quick chat
  • Onboarding - Complete paperwork and tax forms electronically
  • Background Check - Mandatory before activation
  • Set Your Availability - You enter your availability in our tech portal
  • Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills

Apply for this position