SAP BASIS Specialist
Role details
Job location
Tech stack
Job description
We are seeking a highly experienced SAP BASIS Specialist to provide advanced technical support, SAP system administration, troubleshooting, and architecture services across a complex enterprise SAP environment. The ideal candidate will have strong hands-on experience administering SAP enterprise solutions across ECC, S/4HANA, BW/BI, CRM, BusinessObjects, Process Orchestration, BPC, HANA, C/4HANA, SAP BTP, SuccessFactors, Fiori/Gateway, Web Dispatcher, and Cloud Connector. The SAP BASIS Specialist will be responsible for maintaining a stable, scalable, secure, and reliable SAP ecosystem, including system installation, configuration, upgrades, patching, system refreshes, monitoring, performance optimization, disaster recovery, and production support., * Provide operational support for enterprise SAP environments.
- Lead primary SAP BASIS administration for major enterprise applications.
- Provide secondary BASIS administration support for other enterprise applications.
- Troubleshoot and resolve complex SAP system issues and serve as a primary technical point of contact.
- Work closely with application, infrastructure, security, networking, and operations teams to resolve outages and performance issues.
- Perform SAP system installations, upgrades, patches, backups, restorations, and maintenance.
- Coordinate and execute OS, application, database, and client-tool patching and migrations.
- Test patches and software updates in non-production environments before production deployment.
- Evaluate, recommend, and implement required software patches.
- Configure SAP systems and applications in accordance with enterprise technical standards.
- Monitor system availability and ensure compliance with service-level requirements.
- Perform system sizing, capacity planning, and performance analysis.
- Act as a technical liaison with SAP vendors for defects, fixes, and maintenance activities.
- Provide regular status reports regarding system health, issues, risks, maintenance, and project progress.
- Interface with business users and application teams to provide technical support and troubleshooting.
- Install new application releases and perform version upgrades.
- Monitor and troubleshoot SAP hardware, operating systems, databases, applications, and supporting software.
- Develop and maintain comprehensive SAP BASIS documentation, procedures, architecture diagrams, inventories, backup policies, and user administration documentation.
- Support desktop-related activities and coordinate or provide technical training when required.
- Evaluate software and hardware solutions and provide technical recommendations.
- Automate repetitive administrative activities and improve SAP operational processes.
- Coordinate SAP application support with security, network, infrastructure, operations, and application development teams.
- Configure, maintain, and monitor SAP batch jobs and scripts.
- Troubleshoot and resolve batch job failures and scheduling issues.
- Participate in disaster recovery planning, testing, and documentation.
- Maintain and improve SAP fault-tolerance, backup, and disaster recovery capabilities.
- Provide 24/7 on-call and after-hours support as required.
Requirements
-
5+ years of progressively responsible IT experience administering SAP BASIS environments.
-
Strong hands-on experience with SAP enterprise solution administration, including:
-
Installation
-
Configuration
-
Patching
-
Upgrades
-
Troubleshooting
-
System maintenance
-
Documentation
-
Technical coordination
-
In-depth understanding of SAP system architecture, design, configuration, and functionality.
-
Hands-on experience across multiple operating systems and database platforms, including:
-
AIX
-
UNIX
-
Linux
-
Windows
-
DB2
-
Microsoft SQL Server
-
Strong SAP experience with:
-
SAP ECC 6.0
-
SAP S/4HANA
-
SAP BW/BI
-
SAP CRM
-
SAP BusinessObjects (BOBJ)
-
SAP Process Orchestration (PO)
-
SAP BPC
-
SAP HANA
-
SAP C/4HANA
-
SAP Business Technology Platform (BTP)
-
SuccessFactors
-
SAP Cloud Connector
-
Fiori / Gateway
-
SAP Web Dispatcher
-
Experience with SAP Solution Manager.
-
Experience with SAP Cloud ALM.
-
Strong troubleshooting and production support capabilities.
-
Strong written and verbal communication skills., * Bachelor's degree in Computer Science, Management Information Systems (MIS), or a related field, or equivalent professional experience.
-
5+ years of experience supporting SAP ABAP and Java systems.
-
Expert-level experience using SAP Solution Manager for system monitoring and project documentation.
-
Strong knowledge of SAP system refresh processes using native SAP tools and solutions such as:
-
LAMA
-
SAP PCA
-
Experience administering SAP NetWeaver Java solutions, including:
-
Adobe Document Services (ADS)
-
Process Orchestration (PO)
-
Web Dispatcher
-
System Landscape Directory (SLD)
-
Experience with SAP change management, including:
-
CTS+
-
Non-ABAP solutions
-
Cloud solutions
-
SAP BASIS administration experience in DB2/AIX and RHEL environments.
-
Experience with SAP system performance monitoring, tuning, and capacity planning.
-
Experience with SAP backup, recovery, high availability, and disaster recovery environments.
SAP Technical Environment
- SAP BASIS
- SAP ECC 6.0
- SAP S/4HANA
- SAP HANA
- SAP BW/BI
- SAP CRM
- SAP BusinessObjects
- SAP PO
- SAP BPC
- SAP C/4HANA
- SAP BTP
- SAP SuccessFactors
- SAP Cloud Connector
- SAP Fiori
- SAP Gateway
- SAP Web Dispatcher
- SAP Solution Manager
- SAP Cloud ALM
- SAP NetWeaver
- SAP ABAP
- SAP Java
- Adobe Document Services
- SLD
- CTS+
- LAMA
- SAP PCA
Infrastructure & Database Skills
- AIX
- UNIX
- Linux
- RHEL
- Windows
- DB2
- Microsoft SQL Server
- Database Administration
- OS Administration
- System Monitoring
- Performance Tuning
- Capacity Planning
- Backup & Recovery
- High Availability
- Disaster Recovery