Unified Collaboration Infrastructure Engineer

LOCATION: Cheltenham, UK Onsite 5 days per week PERMANENT or FTC CACI Ltd are currently looking for a Unified Collaboration Infrastructure Engineer. Key Responsibilities: HS and LS Voice and Video telephony platforms. Partner Connectivity across the UK and overseas Underlying infrastructure to support UC Applications Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team. Hardware installation/configuration Infrastructure support Flexpod, NettApps To be successful in this role, you will have the following skills, knowledge and experience: Network Infrastructure LAN/WAN fundamentals, QoS for video and voice traffic. VLAN design, IP addressing Secure device onboarding and certificate management. Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet) Unified Communications Platforms Cisco UC products Cisco Unified Communications Manager (CUCM), Cisco Jabber

Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server Webex Control Hub administration. SIP protocol understanding. Interoperability and integration with Microsoft 365 or other UC tools. Servers & Storage Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions). Expertise in virtualisation platforms (VMware vSphere) Storage provisioning, replication, and backup solutions. Cisco UCS, Hyperflex, FlexPOD Netapp Infrastructure Automation & Monitoring Scripting and automation Infrastructure as Code (IaC) experience (Terraform, Ansible). Splunk, Grafana Video Conferencing Systems Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series). Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways. Cloud Infrastructure Amazon Web Services (AWS) architecture and management. Hybrid cloud deployments & integration with on-premise systems. Cloud networking, security groups, and resource optimisation. TPBN1_UKTJ