Infrastructure Engineer III

The Infrastructure Engineer III is responsible for independently ensuring the efficient operation of in-house information systems that support core organizational functions. This role serves as a strategic technical resource, creates scalable workflows, mentors team members, acts as a subject-matter expert, and researches emerging solutions to expand the capabilities of the Service team. Infrastructure engineering roles commonly include designing, building, deploying, maintaining, and improving IT systems to support business operations efficiently. Essential Responsibilities

• Provide direction in infrastructure system deployment and maintenance.
• Design, supervise, and participate in technology and platform implementations supporting corporate network, server, application, and voice infrastructure.
• Assist with ensuring high availability of infrastructure systems that support internal employee functions and external customer contact.
• Collaborate with IT leadership, executive stakeholders, and decision-makers to define business requirements and systems goals.
• Create and deploy new applications and enhancements to existing applications, software, and operating systems.
• Assess the effectiveness and efficiency of existing systems and develop new strategies to improve them.
• Perform cost-benefit and ROI analyses for proposed systems to support management decisions.
• Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
• Conduct server and security audits, system backup procedures, disaster recovery activities, and related continuity strategies.
• Maintain documentation for system configuration, standard processes, and service records.
• Complete in-depth testing and end-user reviews for modified and new systems.
• Monitor and test system performance and assist with end-user training for supported systems.
• Serve as a mentor and escalation point for team members.
• Perform all other duties as assigned., Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

• Bachelor's degree in computer science, software engineering, or equivalent education/work experience preferred.
• 7 years of relevant infrastructure experience strongly preferred.
• Prior experience troubleshooting hardware and software preferred.
• Proven experience with systems planning, implementation, security principles, and software management best practices preferred.
• Extensive technical knowledge of networking concepts such as Meraki, Cisco, and VoIP, as well as core platforms including VMware, Windows Server, Linux, SQL, Exchange, and SolarWinds or similar monitoring tools preferred.
• Familiarity with standard ITIL processes preferred. Infrastructure positions often require broad system administration knowledge, virtualization, monitoring, security, and communication skills.

Core Capabilities

• Team collaboration and leadership.
• Strong verbal and written communication.
• Adaptability and problem-solving.
• High attention to detail.
• Customer-centric mindset.

Preferred Profile This role is best suited for someone who can operate independently, think strategically, and still handle hands-on infrastructure support when needed. The ideal candidate can balance operational stability, vendor coordination, technical documentation, and leadership responsibilities while helping improve infrastructure maturity and service delivery. Experienced infrastructure engineers commonly support server administration, monitoring, disaster recovery, security, and technology integration across enterprise environments.

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.