Salesforce Developer

Technology is a vital catalyst in facilitating CAP's essential anti-poverty initiatives. Operating within a mutli-org Salesforce estate, our specialised technology delivery squad plays a pivotal role in adapting to CAP's evolving requirements, crafting solutions, and empowering our staff and partner churches to leverage opportunities within a dynamic technological landscape. Rather than running a basic tracking database, we engineer an interconnected, multi-cloud platform that serves as our core, mission-critical debt solution system, operating under strict FCA regulatory oversight, alongside solutions for HR, donor, volunteer, and partnership management. In line with enterprise software delivery structures, this environment demands a highly disciplined approach to platform sustainability, data security, and continuous innovation., As Salesforce Developer, you will play a key role in the programmatic engineering, customisation, integration, and maintenance of our enterprise Salesforce platform. Operating as a core software engineer within our specialised technology squad, you will collaborate with cross-functional teams, including the Solution Architect and Business Analysts, to understand business requirements and translate them into performant, secure Salesforce solutions. You will focus on executing clean, test-driven code (Apex, LWCs) within a source-driven development pipeline, ensuring a sustainable balance between custom builds and declarative features while minimising technical debt. The ideal candidate will possess strong technical acumen, excellent problem-solving skills, a track record of standalone coding execution, and a passion for software engineering excellence, tech leadership, and building forward., * Write clean, efficient code that optimises the performance and utilisation of the Salesforce platform.

• Operate within the boundaries of the platform's core architecture while actively driving continuous improvement by recommending technical changes, code refactoring, and the proactive introduction of new tech capabilities.

• Author and maintain clear, structured technical documentation, including schema maps and code annotations, to keep the custom codebase transparent and maintainable for the entire squad.

• Lead the programmatic execution of assigned technical areas and integration streams, collaborating directly on sprint stories with Salesforce Administrators or self-managing standalone coding projects.

• Drive the end-to-end delivery of assigned technical tasks and integration streams, proactively managing scope, estimates, and execution to a high standard to give stakeholders absolute confidence.

• Build out programmatic error-handling, logging, and retry frameworks for assigned API integrations to ensure connection and data sync failures are gracefully managed.

• Collaborate proactively with Salesforce Administrators to consult on and establish the optimum balance between declarative configuration and custom programmatic development, protecting platform sustainability.

• Design and build reusable programmatic elements, such as Apex Invocable Methods and configurable Lightning Web Components, explicitly architectured to extend the capabilities of Salesforce Administrators within Flow Builder.

• Deliver scalable programmatic components within the squad's source-driven ALM process; independently manage code-level feature branches, resolve programmatic merge conflicts, and ensure code validation via automated unit testing gates prior to merging into the centralised Git version control repository.

• Oversee and execute comprehensive unit, system, and integration testing to ensure frequent, high-quality code deployments within sprint cycles.

• Actively participate in peer configuration and code reviews within the sprint cycle, ensuring alignment with defined squad standards, formatting, and security guardrails.

• Partner with Product Owners, Business Analysts, and the wider delivery team to ensure tickets are accurately implemented within a predictable pattern of work.

• Embrace and actively participate in Agile and Lean methodologies to ensure efficiency and a short time to deliver change.

• Prioritise user experience by designing and implementing solutions that simplify workflows and maximise the efficiency of all users of the systems (Local CAP Workers, Support Hub Staff).

• When required, ensure regulatory compliance & integrity for all development on the debt help system and fundraising systems, adhering to FCA regulatory requirements, when required, and agreed quality standards.

Measurable outputs:

• Maintain a defined high average code quality, ensuring low technical debt and low bug density.
• Regularly achieve a target on-time completion rate for committed sprint work, demonstrating a reliable delivery rhythm.
• Contribute to smart designs and features that achieve a measurable improvement in the cycle time of critical, high-volume processes.
• Provide high-quality, actionable technical input during sprint planning and backlog grooming, resulting in low rates of technical rework.
• Support features that achieve a target adoption rate and a positive internal satisfaction score from Local CAP Workers.
• Take proactive responsibility and action during major incidents.
• Complete a minimum of 9 self-led training sessions and contribute to at least 3 team training sessions annually to stay current on evolving Salesforce technologies.

Other Responsibilities

• Being willing to pray with each other and fully engaged with our Christ-centred culture.
• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
• Attending annual CAP staff conferences and team revive days.
• Completing all compulsory CAP training within given timescales.
• This role falls within the scope of the FCA's conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

• Excellent knowledge of Apex code, Visualforce (UI lang.), Lightning Web Components (LWC), SOQL Query Language, SOSL Query Language and JavaScript.
• Strong analytical and problem-solving skills, with the ability to translate user stories into sustainable technical features.
• Able to hold a strong balance between the technical detail and the big picture, with a great level of organisational awareness regarding the impact of technical decisions on the mission.
• Excellent communication skills, including the ability to articulate technical details clearly to both technical and non-technical teammates.
• High personal reliability and the ability to act proactively to anticipate issues, self-manage significant projects, and work effectively under pressure, while consistently taking ownership of technical outcomes and quality for the entire delivery squad.
• Proven ability to build and maintain strong working relationships with cross-functional teams, ensuring technical clarity and alignment across the organisation., * A minimum of 2-3 years of experience as a Salesforce Developer, demonstrating a clear track record of delivering custom programmatic features with minimal day-to-day oversight within a structured engineering team.
• Proficiency in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, and JavaScript.
• A strong foundation in modern software development concepts, practices, and full lifecycle management.
• Ability to develop solutions that respect compliance in highly regulated environments (e.g. FCA, finance, legal)., * Experience working within a product-led, cross-functional, Agile team using tools like Jira.
• Experience with Salesforce Nonprofit Cloud, NPSP, or Financial Services Cloud.
• Certified Platform Developer I, Certified JavaScript Developer I, or equivalent certifications.
• Exposure to integration patterns (REST/SOAP) and event-driven architecture on the Salesforce platform.
• Charity sector experience, particularly with volunteer-driven models.

Educational requirements

• Degree level or equivalent vocational training.

Pulled from the full job description

• Flexitime
• Employee discount
• Company pension
• Discounted gym membership, CAP offer a generous Rewards & Well-being package, including:
• 6.5% employer pension contribution
• 34 days annual holiday (including flexible bank holidays)
• 1 additional days holiday for each full year of service (up to a max of 5 additional days)
• 2 paid Mental Health days and up to 5 days Family Emergency leave per year
• Paid 'Revive' days to take time out with your team during the year
• Enhanced paid sickness, maternity, paternity and adoption leave
• Access to Employer Assistance Programme
• Gym membership discount
• Hybrid working
• Flexitime from day one (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance) plus many more! (see the rewards brochure below under 'related documents' for further information and pro-rata details for part time employees)

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong. Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God's love. We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our fa.th gives us confidence that change is truly possible Please note that this role is full time, but with flexibility around how these hours could be worked, to be discussed at interview. The role can be worked as a hybrid working pattern with 2-3 days at our Bradford Support Hub, or fully remote., We're dedicated to using our technical expertise to offer robust and innovative solutions to the CAP movement. As CAP undergoes a transformative tech journey, we seek individuals with unwavering passion to envision change beyond the ordinary. We want those who believe in the collective power of the church to uplift people from debt and poverty, turning challenges into opportunities. Our new platform is the key to realising CAP's vision for the UK church to serve those most in need. Let our shared passion for Jesus be the guiding light, transforming not just our systems but people's lives., Working at CAP is more than a job; it's a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise spiritual rhythms in our week-including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague's personal milestone. We expect our team to be 'all in'-not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment. CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises: * Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.' * Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation. * Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things. * Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.