Field Solutions Specialist - Pacific Northwest, US
Role details
Job location
Tech stack
Job description
Reporting to the Field Solutions Director - North America, the Field Solutions Specialist - Pacific Northwest serves as a technical ambassador both internally and externally. This role provides expert technical support and training to the sales team, distribution partners, and growers, ensuring the effective use and positioning of our products. The specialist also supports the adaptation, registration, and launch of products across the North American market.
The primary territory includes the Pacific Northwest (Washington, Oregon, and Idaho), with additional support provided in California and British Columbia, Canada, as needed.
To be successful in this role, the candidate must be based in the Pacific Northwest region.
The main responsabilities are:
- Provide online and in-person technical support for growers and distribution partners.
- Provide expert-level application and trial advice.
- Design, coordinate, analyze and interpret structured trials for regulatory requirements, marketing, and major growers (implementation).
- Define of trial priorities and protocols in conjunction with product managers.
- Develop technical documents to support customers in conjunction with marketing, sales managers and product managers.
- Provide technical review and editing support for marketing collateral.
- Adapt existing region- and crop-specific product-use recommendations and technical documents with applicable new information as it becomes available.
- Provide prioritized recommendations to product compatibility team for compatibility testing according to market impact and needs (tank-mix, sequential, in-situ, and equipment compatibility).
- Propose and manage trial and commercial-support travel budgets in alignment with Commercial NA priorities and objectives.
- Develop and maintain professional networks and relationships with key influencers that project a trusted and respected technical image.
Internal and external relations are:
- Internal: Work in collaboration with technical sales, marketing, product management and other internal cross-functional groups as needed.
- External: Growers, crop advisors, distribution partners, , key influencers, government, university and other research institutes, grower organizations and cooperatives.
Requirements
- MSc. in a related field
- Minimum 5 years in a technical support, extension research, or IPM specialist role
- Practical commercial, extension or grower experience in a related field
- Experience designing and managing applied research trials
- Direct experience with customers and other stakeholders
- Understanding of current production practices, issues and constraints
- Skills in project management and time management
- Ability to execute and help develop protocols/processes
- Experience in writing and editing technical reports
- Experience in experimental design, statistical analyses and communication of results to both scientific and grower stakeholders
- Familiar with Microsoft 365, and at least one standard statistical analyses package (Minitab, R, SAS, SPSS, JMP)
Un atout
- Experience in the microbial biopesticides, inoculants or biostimulants industry is an asset
Qualités personnelles
Requis
- Excellent written and oral communication skills; active listening skills
- Strong collaborative skills to work effectively in a team
- Demonstrates good judgement and initiative, organized and reliable, ability to work autonomously, as well as in a team
- Strong personal motivation, work ethic and positive attitude, * Willingness, interest and ability to travel up to 75% per year. Additional travel may occasionally occur for training and meetings
- Possess a valid passport, driver's license, and clean driver record
- Ability to exert moderate physical effort: walking in grower environments, hot/cold weather, lifting loads or carrying equipment weighing up to 20 kg/44 lb
- Includes office work as well as work travel (air and land), and on-farm activities in the presence of heavy equipment and crop inputs used in grower environments