Junior Systems Administrator

EnSafe Inc.
Bartlett, United States of America
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Bartlett, United States of America

Tech stack

Microsoft Windows
Microsoft Active Directory
Android
iOS
Application Packaging
Software Documentation
Computer Security
Dynamic Host Configuration Protocol
DNS
Issue Tracking Systems
Networking Hardware
Microsoft Servers
Network administration
Powershell
SharePoint
Security Information and Event Management
Virtual Local Area Networks
Software Vulnerability Management
Firewalls (Computer Science)
Microsoft InTune
Information Technology
Fortinet
Sumo Logic
3-tier Architectures

Job description

  • Handle day-to-day Active Directory and Entra ID administration: user and group lifecycle, permissions, and group policy updates.
  • Support Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, and OneDrive, including licensing and service health monitoring.
  • Own endpoint provisioning, configuration, and compliance through Microsoft Intune (Windows, iOS, Android), including application packaging, deployment, and patch and update rings.
  • Run server patching on a defined schedule. Monitor backups, test restores, and follow documented recovery procedures.
  • Take Tier 2 escalations from the service desk through Freshservice, documenting resolution and root cause.
  • Assist with security operations: endpoint detection and response alerts, email security, and log review.
  • Coordinate with our managed network services partner on Fortinet infrastructure, including scheduling and escorting maintenance windows and validating changes.
  • Maintain system documentation, configuration baselines, and asset inventory.
  • Participate in change management and vulnerability remediation.
  • Assist with office openings, moves, and integration work as the company grows.
  • Take Tier 2 and Tier 3 escalations from the service desk through Freshservice, documenting resolution and root cause. Like everyone on a team this size, you'll also pick up front-line tickets when volume calls for it.

Requirements

We are seeking an IT professional with a strong foundation in service desk or desktop support who is ready for the next step. In this role, you'll combine hands-on user support with growing ownership of systems administration, Microsoft 365, endpoint management, security, and infrastructure. If you're eager to learn, take on new challenges, and build a long-term career in IT, we'd love to hear from you. The successful candidate will receive direct mentorship from the Director of Information Technology and a defined path to Systems Administrator as scope and independence grow., * 2+ years in desktop support, service desk, or a junior systems role in a Windows and Microsoft environment.

  • Working knowledge of Active Directory and Microsoft 365 administration.
  • Hands-on experience with Microsoft Intune or an equivalent endpoint management platform.
  • Comfortable using PowerShell for routine administration, with the appetite to build real scripting depth.
  • Understanding of TCP/IP networking fundamentals (DNS, DHCP, VLANs, firewalls) sufficient to troubleshoot alongside vendors.
  • Experience working in a ticketing system and following a defined change process.
  • Strong documentation habits.
  • Ability to pass a background screening.

Preferred Qualifications

  • CompTIA A+, Network+, or Security+, or Microsoft certifications (AZ-104, MD-102, MS-102), held or in progress.
  • Exposure to any of: CrowdStrike Falcon, Fortinet network equipment, Sumo Logic or another SIEM, privileged access management platforms.
  • Experience supporting a multi-site organization.

About the company

EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. That means when EnSafe succeeds, you succeed too, turning company growth directly into shared rewards. * Commitment to Growth and Wellness The company supports personalized career development, mentorship, and employee wellness initiatives such as health tracking tools. * Purposeâ??Driven Work EnSafe's mission focuses on impactful environmental, health, and safety consulting-making a real difference in communities and is backed by its long-standing technical credibility. * Safety as a Value, Not Just a Service Safety is deeply embedded in our culture, prioritizing employee well-being in addition to helping clients maintain compliance. We stress that "safety is part of everything we do." * A Culture of Freedom & Ownership At EnSafe, our career philosophy is built on freedom. The freedom to take initiative, achieve your goals, and shape your own career path Employees are encouraged to pursue growth in a flexible, entrepreneurial environment. * Challenging, Creative Work Workdays at EnSafe are anything but ordinary, fast-paced, dynamic, and filled with opportunities to tackle projects in environmental consulting, health & safety, engineering, and technology. Every day calls for creativity, innovation, and agile problem-solving., EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical and safety standards. We build this reputation by attracting high-quality people and retaining them for the long term.

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