AI Prompt Developer

As an AI Prompt Developer at Caravel, you'll build the production layer of our AI practice - the prompts, prompt chains, and LLM-driven components that power client solutions and the internal accelerators our consultants rely on. You'll partner with our AI Specialists to turn solution designs into reliable, evaluated, production-ready builds. This is a hands-on build role for someone who cares about getting model behavior right, not just getting it to run.

What you'll do

• Design, build, test, and iterate on prompts and prompt chains for production LLM workflows across client delivery and internal automation.
• Implement evaluation harnesses, guardrails, and regression tests so output quality is measurable and stays stable over time.
• Integrate LLM components with business systems and data - APIs, retrieval/RAG pipelines, and structured outputs.
• Partner with AI Specialists to convert solution designs into production builds, and document patterns for reuse.
• Tune for accuracy, cost, latency, and safety against real evaluation data - not vibes.
• Grow Caravel's library of reusable AI accelerators.

• 2+ years building software or AI/LLM components, including hands-on experience crafting and iterating prompts for real applications.
• Working knowledge of LLM fundamentals: context windows, few-shot prompting, function/tool calling, structured outputs, and RAG basics.
• Proficiency in Python (or similar) and comfort with APIs, JSON, and version control (Git).
• A test-and-measure mindset - you evaluate output quality, you don't eyeball it.
• Clear written English and strong documentation habits.
• Ability to collaborate across time zones with an onshore/nearshore team.

Bonus points

• Experience with evaluation frameworks (e.g., promptfoo, Ragas, or custom eval harnesses).
• Familiarity with embeddings, vector databases, and retrieval pipelines.
• Exposure to ERP/CRM ecosystems (NetSuite, Salesforce) or business-process automation.
• Experience with agentic frameworks and orchestration.

AI Practice / Emerging Technology (TSS) · Full-time · Fully remote - South America · Reports to: AI Practice Lead About Caravel Caravel | BPM Technology Solutions is an award-winning NetSuite and Salesforce partner and part of BPM LLP, a Top-40 accounting and advisory firm. For 20+ years and 1,000+ implementations we've helped businesses across North America put the right technology to work - honestly, and without the usual consulting theater. We're a fully remote team with delivery centers across the US, Canada, India, and the Philippines, and we're standing up an AI practice to match.