Software Engineer II

Looking for a challenging and exciting career opportunity? Check out this opportunity and apply today!

Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. As a Full Stack Software Engineer, you will be responsible for designing, testing, planning, implementing, protecting, operating, managing and maintaining applications.

In this role, you will:

• Design, develop and maintain full stack applications (frontend, backend, APIs)

• Support and / or install software applications/operating systems.

• Participate in the testing process through test review and analysis, test witnessing and certification of software.

• Provide technical support to project team members.

• Demonstrate expertise in a variety of fields, concepts, practices, and procedures.

• Design and implement AI-powered features using LLMs via AWS Bedrock

• Build and maintain retrieval-augmented generation (RAG) pipelines

• Integrate AI models into microservices and APIs

• Assist in evaluating and improving model outputs

• Experience with Python for AI/ML or API development

• Basic experience with LLMs, prompt engineering, or AI APIsA wide degree of creativity and latitude is expected.

• May report to an executive or a manager.

• A Bachelor`s degree and 2-4 years of experience.

• US Citizenship.

• Intermediate to advanced knowledge of Java, relevant open-source frameworks like Spring, Hibernate.

• Hands on experience on microservices framework like Springboot, Quarkus, etc.

• Analyze and troubleshoot application issues in a timely fashion.

• Enthusiasm for software development, innovation, and a desire to work in a great team atmosphere.

• Familiarity with architecture styles/APIs (REST, SOAP, RPC).

• Experience with GIT, Maven, and modern IDE's (Eclipse/IntelliJ).

• Hands on experience on Container Technologies (like Docker, Podman), Container Orchestration Technologies like ECS, etc.

• Hands-on experience working on AWS Technologies such as S3, Lambda, EventBridge, SQS, AWS Batch, CloudWatch, etc.

• Building APIs or microservices.

• Creating AI-powered web apps (chatbots, dashboards).

• Working with serverless functions (e.g., AWS Lambda in Node.js).

• Integrating AI into frontend/backends.

• Familiarity with AI concepts like Models, Prompt Engineering, RAG, Agentic AI, GPT, etc.

Additional desired experience and skills:

• AWS Certification.

• Understanding of Agile/SAFe methodologies.

• Knowledge on AWS Bedrock, Python, Sagemaker, and related tools are preferred.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.