Scrum Master (SAP/HRIS)

Join an energetic and collaborative HR technology delivery team as a Scrum Master supporting programs within a SAP HR (HCM) and SuccessFactors environment. As a Scrum Master, you will play a key role facilitating Agile ceremonies, coaching the team in Scrum and Agile best practices, and driving hybrid Agile/waterfall program governance in partnership with product owners, stakeholders, and technical teams. Your ability to build trust, foster a collaborative culture, and help navigate complex dependencies will be essential to team and program success. Key responsibilities include:

• Facilitate all core Scrum ceremonies, ensuring sessions are focused, productive, and adhere to timeboxes (sprint planning, daily stand-ups, sprint reviews, retrospectives).
• Coach team members and stakeholders in Agile and Scrum values and practices to drive continuous improvement and Agile maturity.
• Partner closely with Product Owners to maintain a prioritized backlog, refine user stories, and ensure requirements are ready for development.
• Manage and maintain boards, backlogs, and reporting using Jira, tracking team progress, sprint velocity, and burndown metrics.
• Remove obstacles and blockers impacting the delivery team, escalating and coordinating across functions as necessary.
• Build and nurture strong relationships across HRIS, SAP functional and technical resources, and business stakeholders.
• Facilitate effective coordination between Agile delivery teams and HR technology resources to align efforts and ensure program objectives are met.
• Monitor, analyze, and communicate key team delivery metrics (velocity, throughput, cycle time) and progress to leadership and stakeholders.
• Identify program-level risks, issues, and dependencies, contributing actively to mitigation and resolution efforts.
• Champion a transparent, collaborative, and high-performing Agile team culture.
• Support hybrid Agile/waterfall governance, maintaining RAID logs, adhering to stage-gate deliverables, and aligning with program increment planning.

• Minimum 5 years of experience serving as a Scrum Master, leading Agile/Scrum delivery teams in a technology-focused environment.
• Demonstrated knowledge of SAP HR (HCM) and/or SAP SuccessFactors modules (such as Employee Central, Payroll, LMS, Recruitment, Onboarding), with hands-on experience supporting related processes or implementations.
• Proficient in managing Agile sprints, backlogs, and reports within Jira; experienced with tools such as Confluence.
• Exceptional facilitation skills and interpersonal abilities, with a talent for building trust and relationships across functional and technical teams.
• Strong communicator capable of guiding teams and stakeholders through Agile transformation and adoption of best practices.
• Proven problem solver with the ability to proactively identify and clear impediments that impact team performance.
• Experienced in supporting hybrid Agile/waterfall program governance, including the use of RAID logs, RACI matrices, and stage-gate deliverables.
• Ability and willingness to work onsite in Oakland, CA, three days per week as part of a hybrid work schedule.

Preferred Experience & Certifications:

• Scrum Master certification (such as CSM, PSM, SAFe SM, or similar).
• Background supporting HR technology, HRIS, or ERP implementation programs.
• Familiarity with SAP SuccessFactors, SAP S/4HANA, or large-scale SAP transformation initiatives.
• Experience working in SAFe or other scaled Agile frameworks.
• Additional certifications such as Agile Scrum Master (ASM), PMP, or equivalent, especially with SAP program experience.

Relevant Tools & Technologies:

• Agile Project & Collaboration: Jira, Confluence, Microsoft Teams, SharePoint
• ERP / HR Systems: SAP HR (HCM), SAP SuccessFactors (Employee Central, Payroll, LMS, Recruitment, Onboarding)

Pulled from the full job description 401(k) Health insurance Vision insurance Dental insurance, * 401(k)

• Dental insurance
• Health insurance
• Vision insurance