eCommerce User Experience (UX) Designer

Job Summary The eCommerce UX Designer will work directly alongside the eCommerce Product Owner playing a pivotal role in crafting exceptional user experiences

Design the Future of B2B Commerce Southfield, MI (Hybrid) - Must Live/Reside Within 30 Miles of this location B2B eCommerce Experience Required Drive UX Innovation That Impacts Thousands of Customers Daily Support Brand Transformation & Customer Experience Excellence Support Digital Transformation Shape Industrial eCommerce Experiences Job Description Looking for a UX Designer who understands how businesses buy. If you've designed digital experiences for B2B ecommerce platforms, understand complex purchasing journeys, and enjoy turning customer insights into seamless online buying experiences, we'd like to meet you! Join our team and play a key role in a major digital transformation and brand transformation initiative, helping shape the future of our ecommerce experience for industrial customers across North America. This position works closely with the eCommerce Product Owner and cross-functional stakeholders to improve usability, accessibility, engagement, and conversion across our digital platforms. Location Requirement - This position is based in Southfield, Michigan. To support collaboration with the business and project teams, candidates must:

• Reside within approximately 30 miles of Southfield, MI
• Be able to work in the Southfield office at least 3 days per week
• Be comfortable working in a hybrid environment

What You'll Do The eCommerce UX Designer will work directly alongside the eCommerce Product Owner and partner with business, product, and technology teams to create user-centered experiences that drive measurable business results. Key Responsibilities

• Design intuitive user experiences for a growing B2B ecommerce platform.
• Translate complex business requirements into engaging, easy-to-use digital shopping experiences.
• Create wireframes, prototypes, user flows, and interaction models.
• Conduct user research, usability testing, interviews, surveys, and analytics reviews.
• Leverage qualitative and quantitative insights to improve customer experiences and conversion paths.
• Collaborate with developers, product owners, and business stakeholders to deliver impactful design solutions.
• Participate in design reviews, brainstorming sessions, and cross-functional workshops.
• Monitor KPIs, customer behavior, and site performance to identify opportunities for optimization.
• Plan and execute A/B testing initiatives to improve engagement and conversion rates.
• Ensure accessibility and usability standards are incorporated into all design solutions.
• Contribute to digital and brand transformation projects that will shape the future of our online customer experience., 1.Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.; 2.Request payment of any kind from prospective jobseekers or candidates for employment; 3.Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK; 4.Send checks to job seekers; or 5.Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.

PLEASE NOTE:

1.TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner; 2.TK will not be responsible to anyone acting on an employment offer that is not directly made by TK; 3.Anyone making an employment offer in return for money is not authorized by TK; and 4.TK reserves the right to take legal action, including criminal action, against such individuals/entities.

• Bachelor's degree in Design, Human-Computer Interaction, UX Design, or a related field.
• 3-5+ years of professional UX/UI design experience.
• Hands-on experience designing B2B ecommerce experiences.
• Experience supporting complex purchasing journeys, large product catalogs, and industrial/commercial buying experiences.
• Experience conducting user research and translating findings into design improvements.
• Strong portfolio showcasing ecommerce UX work, wireframes, prototypes, and customer journey designs.
• Ability to collaborate effectively with business stakeholders, product teams, and developers.

Preferred Experience

• Experience working with manufacturing, industrial, distribution, wholesale, or other B2B organizations.
• Experience with Figma, Adobe XD, Sketch, or similar design tools.
• Familiarity with HTML, CSS, and JavaScript.
• Knowledge of WCAG accessibility standards and best practices.

$82,500+/year (Based on Expereience) + Perfromance Incentive Compensation Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information. Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp ("TK") name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.