IT Asset Management (ITAM) Architect

You will act as the technical authority for IT Asset Management, designing scalable solutions across Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, CMDB, and ServiceNow platforms. The position is ideal for an experienced ITAM Architect with strong ServiceNow, enterprise architecture, governance, and asset lifecycle management expertise.

IT Asset Management (ITAM) Architect Responsibilities

Define and maintain the enterprise IT Asset Management strategy and roadmap. Design target operating models for Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management. Lead the architecture and governance of ServiceNow ITAM solutions, including HAM Pro, SAM Pro, CMDB, Discovery, and ITSM integrations. Design scalable integrations between asset repositories, procurement systems, ERP platforms, cloud platforms, and discovery tools. Govern the complete lifecycle of hardware, software, and cloud assets from procurement through to retirement and disposal. Define software licensing strategies, entitlement management, licence optimisation, and compliance processes. Develop governance frameworks, policies, standards, KPIs, reporting, and audit controls. Support software vendor audits and asset compliance initiatives. Collaborate with Infrastructure, Security, Procurement, Finance, Enterprise Architecture, and Service Management teams. Produce architecture documentation, operating models, solution blueprints, and integration designs., Salary, remote work... Define all the criteria that are important to you.

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Significant experience in IT Asset Management (ITAM) architecture and governance. Strong hands-on experience with ServiceNow HAM Pro, ServiceNow SAM Pro, CMDB, Discovery, and ITSM. Experience designing enterprise ITAM operating models and governance frameworks. Strong understanding of Hardware Asset Management (HAM), Software Asset Management (SAM), Cloud Asset Management, and Configuration Management. Experience integrating ITAM platforms with procurement, ERP, finance, cloud, and discovery platforms. Knowledge of Microsoft Azure, AWS, and Google Cloud environments. Strong understanding of software licensing models including Microsoft, Oracle, IBM, SAP, Adobe, and VMware. Knowledge of ISO 19770 and IT Asset Management best practices. Strong stakeholder engagement, workshop facilitation, leadership, and communication skills. Experience producing enterprise architecture documentation, solution blueprints, and governance standards. ITIL Foundation certification required. ServiceNow Certified Implementation Specialist (HAM Pro and/or SAM Pro), TOGAF, IAITAM, or similar certifications would be highly advantageous.

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