Application Analyst

HUB
Winthrop, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Winthrop, United States of America

Tech stack

API
Artificial Intelligence
Software Applications
Software Engineering
AI Platforms
Information Technology
Data Analytics
GPT
User Accounts

Job description

Applications analyst will be responsible for the operational support of AI platforms, including ChatGPT, Claude and others.

The ideal candidate is an energetic quick learner who possesses superior interpersonal and communication skills, has experience supporting and provisioning AI tools, and regularly demonstrates creative problem solving.

  • Diagnose, escalate and resolve software incidents for vendor-based and custom developed AI applications
  • Responsible for provisioning user accounts for platforms in the AI service portfolio including ChatGPT, Claude, and Lovable.
  • Provide subject matter and technical expertise on applications
  • Configure applications to match business needs
  • Draft and update use case and technical documentation as needed
  • Create troubleshooting guides and knowledge articles

Requirements

  • At least 2 years in a technical role
  • Bachelor's degree in computer science or similar field is preferred
  • Administering, configuring, and maintaining AI applications
  • Experience with custom developed applications and the software development lifecycle is preferred
  • Experience leveraging APIs, reporting, and data analytics is preferred

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