Solutions Engineer

Algolia
Boston, United States of America
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Remote
Boston, United States of America

Tech stack

Java
JavaScript
Software as a Service
Data Transformation
Python
Node.js
Ruby
Software Engineering
TypeScript
React
Swift
Objective C++
Go

Job description

Experteer Overview As a Solutions Engineer at Algolia, you drive technical wins by detailing product fit for prospects and customers. You will lead pre-sales engagements, demos, and POCs, collaborating with Sales, Solutions Architects, and Customer Success. You translate complex technical concepts into business value for engineers, product managers, and CTOs, while feeding customer feedback to Product and Engineering. You will contribute to thought leadership and help scale adoption in a fast-growing SaaS environment. Compensation / Benefits * Collaborate with Sales to evaluate and drive adoption of Algolia solutions * Understand customer goals and map Algolia to their needs * Lead technical discovery, demos, POCs, and RFP responses * Leverage Algolia ecosystem and partners to validate fit * Advocate customer interests to Product/Engineering * Continuously learn industry trends and contribute to thought leadership * Support seamless transition to post-sales onboarding with Solution Architects and Customer Success Tasks * 2+ years in a customer-facing technical role (SE, SA, consultant, PM) * Software development experience in Front End: JavaScript, TypeScript, React; Back End: Java, Ruby, Go, Node, Python, Swift/Objective-C * Experience with data formats and data transformation * Excellent oral and written communication skills * Strong organizational skills and ability to manage multiple customers * Problem-solving orientation and customer-focused mindset * Experience at a high-growth SaaS scale (ARR $150-300M+) Key requirements * remote or hybrid-remote work * flexible workplace strategy * global offices (Paris, NYC, London, Sydney, Bucharest) * opportunity to work remotely or hybrid * autonomy and high-trust environment * total rewards philosophy

Requirements

Architects and Customer Success Tasks * 2+ years in a customer-facing technical role (SE, SA, consultant, PM) * Software development experience in Front End: JavaScript, TypeScript, React; Back End: Java, Ruby, Go, Node, Python, Swift/Objective-C * Experience with data formats and data transformation * Excellent oral and written communication skills * Strong organizational skills and ability to manage multiple customers * Problem-solving orientation and customer-focused mindset * Experience at a high-growth SaaS scale (ARR $150-300M+) Key requirements * remote or hybrid-remote work * flexible workplace strategy * global offices (Paris, NYC, London, Sydney, Bucharest) * opportunity to work remotely or hybrid * autonomy and high-trust environment * total rewards philosophy

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