Information Systems Technician
TEACHWO LLC
Maquoketa, United States of America
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
EnglishJob location
Maquoketa, United States of America
Tech stack
Microsoft Windows
Apple Mac Systems
Google Chrome OS
Computer Security
Information Systems
Computer Networks
Educational Software
Multi-Factor Authentication
Network Troubleshooting
Network Architecture
Student Information Systems
Wireless Access Point
Wireless Networks
Web Filtering
Information Technology
Gsuite
Job description
- Provide technical support to students, staff, and administration at the High School and district facilities.
- Troubleshoot and repair Windows, ChromeOS, macOS, and mobile devices.
- Support Google Workspace, Microsoft Windows, and district technology systems.
- Assist with management of network infrastructure including switches, wireless access points, printers, and telecommunications systems.
- Deploy, inventory, and maintain student and staff devices.
- Assist with cybersecurity initiatives including account security, multi-factor authentication, content filtering, and endpoint protection.
- Support instructional technology, classroom technology, interactive displays, and educational software.
- Maintain accurate technology inventory and documentation.
- Provide training and assistance to staff regarding district technology resources.
- Collaborate with the technology team to plan, implement, and support district technology initiatives.
Requirements
Associate's degree or bachelor's degree in Information Technology, Computer Science, Computer Networking, Information Systems, or related field preferred.
Equivalent combination of education and experience will be considered.
Experience supporting Windows, ChromeOS, and Google Workspace environments preferred.
Experience with wireless networking, switching, and network troubleshooting preferred.
Experience supporting educational technology and student information systems preferred.
Strong customer service, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
K-12 educational technology experience preferred.