Network Support

• We will maintain and improve our network and server infrastructure.
• We will support servers, networks, firewalls, backup platforms, and core infrastructure services.
• We will act as a key escalation point for technical support issues across our business.
• We will proactively monitor systems and identify potential issues before they become incidents.
• We will support the design and implementation of LAN, WAN, and wireless network solutions.
• We will deliver infrastructure improvements and IT projects alongside business-as-usual support.
• We will manage Active Directory, Group Policy, and Microsoft server environments.
• We will maintain network security and support firewall administration.
• We will produce clear technical documentation and user guidance.
• We will support colleagues across our business with training and technology adoption.
• We will participate in an on-call rota for critical incidents, approximately one week in seven.

Technologies:

• Active Directory
• Cisco
• ERP
• Firewall
• FortiGate
• Hardware
• Support
• ITIL
• LAN
• Network
• Security
• SharePoint
• VMware
• Windows
• Ruby, We are a large enterprise business with an 11-person IT team and a strong commitment to investing in both our technology environment and our people. This is a broad infrastructure role based in Chichester, where you will work onsite five days a week and gain exposure across networking, servers, virtualisation, security, and projects. The role offers a mix of operational support and project work, with ongoing training and development opportunities, support for future certifications, and a benefits package that includes a company pension scheme, life assurance, 24/7 GP access, an employee assistance programme, a benefits platform, discounted leisure membership, a cycle to work scheme, and free onsite parking.

• We are looking for experience supporting VMware virtualisation in an enterprise environment.
• We require strong knowledge of Microsoft Windows Server 2016 and above.
• We need hands-on experience with Active Directory and Group Policy administration.
• We require experience supporting Microsoft Exchange environments.
• We need experience with Cisco switching and VLANs.
• We require familiarity with firewall technologies, ideally FortiGate.
• We are looking for infrastructure support experience within a networked environment.
• We need proven troubleshooting skills across server, network, and security issues.
• ITIL exposure is desirable.
• Microsoft or Cisco certifications are desirable.
• HP server hardware experience is desirable.
• Experience with Skype for Business or SharePoint is desirable.
• Cisco wireless technologies experience is desirable.
• Experience supporting ERP or telephony systems is desirable.