Director, ServiceNow Consulting & Transformation

Experteer Overview In this role you will lead ServiceNow client implementations, shaping architectural vision and ensuring delivery across multiple workstreams. You'll mentor teams, drive business development, and align solutions with client strategy and market needs. You'll work closely with executives to set roadmaps, oversee solution areas, and maintain strong client relationships while leveraging firm-wide capabilities. This position combines technical leadership with people development in a collaborative, growth-minded advisory practice. Compensation / Benefits * Lead multi-workstream ServiceNow implementations from planning to post-engagement support * Define architectural strategy for ServiceNow deployments aligned with client goals * Stay current with ServiceNow capabilities and platform updates * Engage senior stakeholders to drive roadmaps and ensure strategic alignment * Provide guidance, training, and mentorship on ServiceNow operations and development * Lead business development activities including proposals and cross-line collaboration * Oversee development of ServiceNow solution areas to meet evolving client needs * Manage project engagements per KPMG financial and cost policies * Mentor and develop a high-performing team and optimize processes for efficiency * Maintain and expand key client relationships and cross-sell KPMG services * Build internal networks to leverage firm-wide capabilities for client solutions Tasks * Minimum eight years of ServiceNow technology consulting experience * Experience leading and managing systems integration projects * ServiceNow CSA or CTA certifications preferred * Bachelor's degree in a relevant field * Proven track record leading five or more ServiceNow projects * Strong analytical, data analysis, and presentation skills; strategic thinking * Ability to communicate complex technical information to executives * Willingness to travel * Authorized to work in the U.S. without visa sponsorship now or in the future Key requirements * comprehensive benefits package * Total Rewards including medical, dental, vision * 401(k) plans * well-being benefits * paid time off and holidays * career development opportunities

multiple activities including proposals and cross-line collaboration * Oversee development of ServiceNow solution areas to meet evolving client needs * Manage project engagements per KPMG financial and cost policies * Mentor and develop a high-performing team and optimize processes for efficiency * Maintain and expand key client relationships and cross-sell KPMG services * Build internal networks to leverage firm-wide capabilities for client solutions Tasks * Minimum eight years of ServiceNow technology consulting experience * Experience leading and managing systems integration projects * ServiceNow CSA or CTA certifications preferred * Bachelor's degree in a relevant field * Proven track record leading five or more ServiceNow projects * Strong analytical, data analysis, and presentation skills; strategic thinking * Ability to communicate complex technical information to executives * Willingness to travel * Authorized to work in the U.S. without visa sponsorship now or in the future Key requirements * comprehensive benefits package * Total Rewards including medical, dental, vision * 401(k) plans * well-being benefits * paid time off and holidays * career development opportunities