Servicenow Solution Architect - Itom

ServiceNow Solution Architect - ITOM Remote · SpainAbout the role We're looking for a ServiceNow Solution Architect with deep expertise in IT Operations Management (ITOM) to join our ServiceNow Business Group.You will provide technical leadership and design end-to-end ITOM solutions - covering Discovery, Service Mapping, and Event Management - working closely with clients, technical teams, and business stakeholders to deliver scalable, high-quality implementations.Why join us?HIGH-IMPACT PROJECTS Work on demanding digitalization initiatives or build solutions from the ground up.This is where your expertise makes a real difference.CUTTING-EDGE TECH Stay sharp with the latest ServiceNow capabilities and emerging technologies.We invest in keeping you ahead of the curve.FULLY REMOTE IN SPAIN Work from wherever you're most productive.No relocation, no commute, full flexibility.CONTINUOUS LEARNING Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.A TEAM THAT HAS YOUR BACK Talented colleagues who collaborate, support, and push each other to deliver quality work.GLOBAL EXPOSURE Work alongside international teams in a truly multicultural environment.A CLEAR CAREER PATH Grow vertically into greater responsibility or horizontally into new technologies.You decide the direction.What's in it for you Restaurant tickets for every working dayPermanent contract - we're investing in a long-term relationshipFlexible benefits: Gympass and nursery tickets through our flexible retribution schemeReferral bonus - bring great people in and get rewardedCompetitive salary and bonuses - let's talk numbers on our first callWhat you'll bring 3+ years of hands-on experience with ServiceNow ITOM implementationsCIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one required)Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, and Event ManagementMID Server configuration, troubleshooting, and performance optimizationExperience integrating ServiceNow with monitoring and observability tools such as SolarWinds and DynatraceAPI integration experience using REST, SOAP, and JSONKnowledge of IT infrastructure: networking, servers, and cloud environments (Azure preferred)Strong communication, facilitation, and thought leadership skillsProfessional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshopsWhat you'll do Provide technical leadership and guidance across ServiceNow ITOM implementationsDesign elegant, scalable solutions that improve how stakeholders and organizations workConfigure, troubleshoot, and optimize MID Server performance across complex environmentsLead integrations between ServiceNow and monitoring and observability toolsDesign and implement API integrations using REST, SOAP, and JSONProvide input on IT infrastructure architecture including networking, servers, and cloud environmentsPresent technical architecture solutions clearly to project teams and client stakeholdersLead and mentor junior team members throughout the delivery lifecycleCollaborate with the team on creative and effective design solutionsReview project documentation to ensure quality and complianceInteract and consult directly with clients on technical and architectural mattersLead project design and documentation from start to finishCompile requirements and define ServiceNow-based solutions for customersCollaborate with SMEs, solution architects, and technical architects to define technical directionAct as a recognized Architect or Design Authority, providing input on ServiceNow designSupport implementation programmes for complex, enterprise-scale solutionsEstablish and enforce design standards and best practices throughout the delivery lifecycleSupport pre-sales activities including scoping, estimates, and statements of workReady to lead enterprise-scale ITOM implementations on the ServiceNow platform?#J-*****-Ljbffr

No relocation, no commute, full flexibility.CONTINUOUS LEARNING Access to top learning platforms to deepen your expertise or pick up new skills you've been putting off.A TEAM THAT HAS YOUR BACK Talented colleagues who collaborate, support, and push each other to deliver quality work.GLOBAL EXPOSURE Work alongside international teams in a truly multicultural environment.A CLEAR CAREER PATH Grow vertically into greater responsibility or horizontally into new technologies. You decide the direction.What's in it for you Restaurant tickets for every working dayPermanent contract - we're investing in a long-term relationshipFlexible benefits: Gympass and nursery tickets through our flexible retribution schemeReferral bonus - bring great people in and get rewardedCompetitive salary and bonuses - let's talk numbers on our first callWhat you'll bring 3+ years of hands-on experience with ServiceNow ITOM implementationsCIS-Discovery, CIS-ITOM, or CIS-Event Management (at least one required)Hands-on experience with ServiceNow ITOM modules: Discovery, Service Mapping, and Event ManagementMID Server configuration, troubleshooting, and performance optimizationExperience integrating ServiceNow with monitoring and observability tools such as SolarWinds and DynatraceAPI integration experience using REST, SOAP, and JSONKnowledge of IT infrastructure: networking, servers, and cloud environments (Azure preferred)Strong communication, facilitation, and thought leadership skillsProfessional working proficiency in both Spanish and English (B2 or above) - required for client-facing meetings, calls, and workshopsWhat you'll do Provide technical leadership and guidance across ServiceNow ITOM implementationsDesign elegant, scalable solutions that improve how stakeholders and organizations workConfigure, troubleshoot, and optimize MID Server performance across complex environmentsLead integrations between ServiceNow and monitoring and observability toolsDesign and implement API integrations using REST, SOAP, and JSONProvide input on IT infrastructure architecture including networking, servers, and cloud environmentsPresent technical architecture solutions clearly to project teams and client stakeholdersLead and mentor junior team members throughout the delivery lifecycleCollaborate with the team on creative and effective design solutionsReview project documentation to ensure quality and complianceInteract and consult directly with clients on technical and architectural mattersLead project design and documentation from start to finishCompile requirements and define ServiceNow-based solutions for customersCollaborate with SMEs, solution architects, and technical architects to define technical directionAct as a recognized Architect or Design Authority, providing input on ServiceNow designSupport implementation programmes for complex, enterprise-scale solutionsEstablish and enforce design standards and best practices throughout the delivery lifecycleSupport pre-sales activities including scoping, estimates, and statements of workReady to lead enterprise-scale ITOM implementations on the ServiceNow platform? #J-*****-Ljbffr

ServiceNow Solution Architect - ITOM Remote · SpainAbout the role We're looking for a ServiceNow Solution Architect with deep expertise in IT Operations Management (ITOM) to join our ServiceNow Business Group. You will provide technical leadership and design end-to-end ITOM solutions - covering Discovery, Service Mapping, and Event Management - working closely with clients, technical teams, and business stakeholders to deliver scalable, high-quality implementations.Why join us? HIGH-IMPACT PROJECTS Work on demanding digitalization initiatives or build solutions from the ground up. This is where your expertise makes a real difference.CUTTING-EDGE TECH Stay sharp with the latest ServiceNow capabilities and emerging technologies. We invest in keeping you ahead of the curve.FULLY REMOTE IN SPAIN Work from wherever you're most productive.