Steve Upton
Building a culture from chaos
#1about 6 minutes
The origin of chaos engineering at Netflix
Netflix created chaos engineering to validate their principle of having no single points of failure during their microservices transformation.
#2about 4 minutes
Understanding the core loop of chaos engineering
Chaos engineering is a disciplined cycle of inducing failures, learning from them, and improving system resilience to build confidence in production.
#3about 4 minutes
Defining the characteristics of complex systems
Complex systems are characterized by a high degree of multiplicity, interdependence, and diversity among their elements and connections.
#4about 7 minutes
The unpredictable behavior of complex adaptive systems
Complex adaptive systems are fundamentally unpredictable because they adapt over time and produce unintended consequences, making past solutions unreliable.
#5about 7 minutes
Adopting new approaches for complex systems
Traditional planning methods like "big design up front" are ineffective for complex systems, requiring agile approaches that prioritize responding to change and accepting failure.
#6about 4 minutes
Building a resilient culture through consistent habits
Culture is shaped by repeated actions, not just stated values, and chaos engineering provides a practical habit for validating plans and embracing failure.
#7about 7 minutes
How to design safe and effective chaos experiments
Designing effective chaos experiments requires careful target selection, limiting the blast radius, robust monitoring, and automated rollbacks to ensure they are safe to fail.
#8about 4 minutes
The second-order effects of chaos engineering on culture
Beyond improving system resilience, chaos engineering's second-order effect is building a culture and skillset for navigating complex systems.
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Matching moments
01:32 MIN
Organizing a developer conference for 15,000 attendees
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Balancing the trade-off between efficiency and resilience
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Developing resilience by expanding your capacity for failure
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Rapid-fire thoughts on the future of work
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Breaking down silos between HR, tech, and business
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The business case for sustainable high performance
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Automating formal processes risks losing informal human value
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Creating psychological safety as the foundation for performance
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