IT Support Specialist

• Provide first/second-level support, troubleshoot issues, and ensure timely resolution.
• Collaborate with vendors to resolve complex IT/AV problems.
• Install, upgrade, and support Windows (XP-10), MS Office, Cisco Jabber, Mac OS basics, and authorized applications.
• Maintain and repair desktops, laptops, printers, and peripherals, including preventive maintenance.
• Troubleshoot hardware, software, and network connectivity using diagnostic tools.
• Support smart devices, telecoms, and AV systems with a broad IT knowledge base.
• Work effectively in project-based environments, ensuring clear communication, teamwork, and up-to-date incident tracking.

Do you have experience in Windows?, * IT support: 2 years (Required)

At BCIC Swiss GmbH, we specialize in delivering end-to-end technology solutions designed to meet the evolving needs of businesses in a competitive digital landscape. With a strong foundation in Swiss quality and customer satisfaction, we serve as a reliable IT partner for small startups to major global corporations.