Commercial IT Operations Specialist

offeringsContribute to procedure and process documentation for Pulse Commercial IT infrastructure (both cloud and on-prem)Keep abreast of technology innovations in the IT sector, with focus on how Pulse can benefit from adoption

Skills - Essential:5 Years or greater in IT support roles (or similar)Experience at 3rd line & above in a helpdesk environmentSelf-motivated and capable of independent working, but also happy to work within & across teams/disciplinesAble to solve problems in complex technical solutionsKnowledge of Cyber Security & Purdue ModelAzure Services; Azure AD B2B/B2CFirewalls & TCP/IP OSI networking modelWindows Server & HyperVLinux (Ubuntu/Debian/Flatcar) & DockerTelegraf, InfluxDB, Grafana (TIG) stackSystem remote monitoring/telemetryReverse Proxy & WAF solutionsScripting (Powershell, Bash, etc.)Creating and maintaining technical system documentationWorking within a quality assured environment Skills - Desirable:Experience supporting commercial cloud services/solutionsEngineering background/experience working within an engineering environmentExperience of using message bus solutions for microservicesWorking within an Agile/DevOps environment (making use of GitHub or Azure DevOps)Deployment automation solutions (Terraform, Bicep etc.)Industrial data exchange protocols (MODBUS, MQTT, OPC-DA/UA etc.)SharePoint/IIS and/or Drupal/AcquiaUnderstanding of Open-Source software projects and development environmentsRunning Dotnet/Go applicationsKubernetes Skills - Advantageous:Understanding of TSN or EtherCATLoki and/or PrometheusExperience with FreeBSD

Pulse, part of Acteon Group, are a market leader in subsea structural monitoring providing highly sophisticated monitoring systems and services to both oil & gas and renewables clients around the globe since 1998. Due to our ambitious growth plans we are looking to strengthen our team in a number of roles.