Data Analyst

We're looking for a detail-oriented Data Analyst to support our clients Configuration Management Database (CMDB) project. You'll play a key role in cleansing, completing, and enriching our existing asset data to ensure it's accurate, consistent, and useful for ongoing business needs., Cleanse and validate existing CMDB data (approx. 30,000 entries), ensuring all records are accurate, complete, and correctly classified as live or archived.

Complete missing data fields from automated imports (e.g. EOL date, vendor, depreciation, warranty details) through manual assessment and updates.

Prepare and update bulk data via CSV uploads, prioritising active assets where required.

Create and maintain asset relationships within the CMDB through manual data linking.

Integrate and verify additional data sources, including loan registers, decommissioning reports, and other asset records.

Collaborate with the CMDB project team to identify ongoing manual data entry needs and help design sustainable processes for future maintenance.

You'll bring a strong eye for detail, a passion for accuracy, and experience working with large datasets. You're comfortable managing both automated and manual data processes and can identify opportunities for improvement and efficiency.

Essential skills and experience:

Proven experience in data analysis, cleansing, or database management.

Strong Excel or CSV manipulation skills (e.g. pivot tables, lookups, bulk updates).

Understanding of asset management or CMDB systems (e.g. ServiceNow, Freshservice, etc.).

Excellent attention to detail and organisational skills.

Ability to work independently and collaboratively with project teams.

Desirable:

Experience with IT asset lifecycle management (EOL, warranty, depreciation tracking).

Familiarity with data governance and process improvement.