Director, International MROI Data Science Lead
Role details
Job location
Tech stack
Job description
- Analyze, design, and implement improvements across sales processes, including opportunity management, client development, partnerships, and sales operations.
- Ensure close collaboration with Marketing, Finance, Delivery, HR, and other cross-divisional stakeholders.
- Model and optimize value-driven business processes, assessing the impact of technology and innovative contracting models.
- Align Lead-to-Cash processes with organizational strategy, identifying and removing barriers to value creation.
- Implement, govern, and continuously improve processes, ensuring efficiency, scalability, and compliance with internal standards.
- Maintain comprehensive process documentation and deliver structured training to key stakeholders.
- Collaborate with senior leadership to support revenue growth and operational excellence.
- Partner closely with CRM and IT teams to integrate business processes with current and emerging technologies.
- Define, track, and report KPIs to measure process effectiveness and support data-driven decision-making.
TOGETHER WE WILL
- Become trusted advisor, define the ways to maximize business value from complex digital transformation programs and accelerate adoption of new technologies and methodologies for our customers
- Help you with your individual initiatives - we are open to them, just come and share your ideas!
- Care for your wellness with a health insurance package
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Requirements
- An experienced Business Process Architect, Process Owner, or Sales Operations Manager with a strong focus on platform migrations and CRM/ERP ecosystems.
- Highly knowledgeable in sales cycles, customer journeys, and cross-functional touchpoints across the Lead-to-Cash process.
- Bringing at least 5 years of leadership experience managing complex platform migrations (e.g., SAP, Oracle, Microsoft Dynamics, Workday, Salesforce).
- Skilled in business process management and modeling tools (Visio, Miro, Lucidchart), and familiar with Lean, Six Sigma, or Kaizen methodologies.
- An advanced user of Microsoft Dynamics (Azure/Fabric stack) and/or Salesforce and/or SAP; Asana certification is required or willingness to obtain it prior to assignment start.
- Strong in analytical thinking, problem solving, and stakeholder management at senior levels.
- Holding a Bachelor's degree or higher in Business Administration, Information Systems, or a related discipline.
- Experienced in business process customization and digital transformation, covering both design and execution phases.
- Certified in at least one of the following: Microsoft Dynamics 365 Solution Architect, Power Platform Consultant, SAP S/4HANA (Sales), Salesforce Sales Cloud, Six Sigma Black Belt, or TOGAF.
- Coming from a Big Four consulting background (preferred).
- Fluent in Business English (C1-C2); German and Spanish are a strong advantage.