Enterprise Applications Manager

The Enterprise Applications Manager plays a pivotal role in optimizing and maintaining enterprise-level software applications. Reporting to the Senior Enterprise Application Manager, this role supports the analysis of user needs, oversees functional and developmental teams, and ensures smooth system implementation, including business-as-usual (BAU) activities, while actively collaborating with a dynamic and wider IT team. A key responsibility includes taking full ownership of the Enterprise Application Queue within the Service Desk. Key Responsibilities

• Requirements Gathering and Analysis
• Application Integration
• User Training and Support
• Process Improvements and System Enhancements
• Application Deployment and BAU Support
• Collaboration and Governance

• Understanding of working with qualified and validated systems and Standard Operating Procedures
• Demonstrated knowledge of operating systems, network hardware and software, systems management, storage systems, processing infrastructure, capacity
• Following Microsoft Technologies knowledge is required
• Microsoft Office 365 Knowledge including, office, security, exchange
• Azure
• Windows 10/11
• Microsoft Core Services (Active Directory / Azure / DHCP / DNS)
• Vmware / Veeam Backup / Varonis / Boomi / Beyond Trust / Coreview
• Good understanding of smart devices used within an enterprise environment along with MDM technologies
• Experience with Intune (Administration and Management)
• Microsoft Teams/ Microsoft Surface Hub / Telephony / SharePoint Support
• Network Technologies
• Wan (MPLS) / Lan / Wi-Fi
• Good understanding of integrations and methods of transferring data between systems
• A Minimum of one year implementation experience for SaaS and on Prem applications
• Experience with AI technologies
• M365 CoPilot
• ChatGpT
• OpenAI

Based in Berkshire my client offers hybrid working, competitive salary and benefits including generous car allowance and bonus.