Technical Architect - ServiceNow
Role details
Job location
Tech stack
Job description
ServiceNow Technical Architect Contract duration: 6 months London, UK (Hybrid for 1-2days/week) Role: Technical Architect - ServiceNow We are seeking an experienced Technical Architect - ServiceNow to lead the design, development, and implementation of enterprise-scale..., We are seeking an experienced ServiceNow Senior Solution Architect with deep expertise in Integrated Risk Management (IRM) and Operational Resilience to join our growing ServiceNow practice. This role will be responsible for designing, architecting, and implementing..., Role Responsibilities - Serve as a Subject Matter Expert across multiple ServiceNow domains, including ITSM processes, CMDB, ITOM, and ITAM, providing guidance and support to development teams. - Collaborate with Product Teams, customers, and key stakeholders to identify..., As a Business Analyst, you will lead the analysis and design of digital transformation initiatives, primarily on ServiceNow, with potential involvement in other platforms such as SAP. You'll be responsible for translating client strategy into actionable requirements and..., Job Description ServiceNow Technical Architect Contract duration: 6 months London, UK (Hybrid for 1-2days/week) Role: Technical Architect - ServiceNow We are seeking an experienced Technical Architect - ServiceNow to lead the design, development, and implementation of... © 2025, Jobsora.com
Requirements
The ideal candidate is a seasoned ServiceNow ITOM Architect who combines deep technical expertise with strategic consulting ability. They thrive in hybrid London-based engagements, balancing remote collaboration with on-site stakeholder workshops. They are equally comfortable diving into technical discovery patterns as they are presenting roadmaps to C-level stakeholders, * 10+ years overall IT experience with strong architecture and consulting background.
- 5+ years hands-on with ServiceNow ITOM modules (Discovery, CMDB, Event Management, AIOps).
- Proven track record of conducting ITOM maturity assessments and delivering actionable strategic roadmaps.
Certifications & Frameworks
- ServiceNow CIS - Discovery or Service Mapping (mandatory).
- ServiceNow Certified Implementation Specialist (ITOM).
- ServiceNow Certified System Administrator.
- ITIL v3/v4 certification to ensure alignment with IT service management best practices.
Technical Expertise
- Discovery: Deep knowledge of MID Servers, credentials, probes, sensors, and discovery patterns.
- CMDB: Skilled in CI classes, data modeling, reconciliation, normalization, and health dashboards.
- Event Management: Expertise in alert ingestion, correlation, suppression, and integrations with monitoring tools.
- AIOps: Experience with anomaly detection, ML models, and automation workflows.
- Cloud & Hybrid Environments: Exposure to AWS, Azure, GCP, and hybrid infrastructure.
- Data Governance: Familiarity with CMDB modeling tools and governance frameworks.
Strategic & Consulting Skills
- Ability to assess current-state architecture and identify gaps, inefficiencies, and risks.
- Strong stakeholder engagement skills to collaborate with client architects and delivery teams.
- Capable of developing ITOM optimization roadmaps aligned with organizational objectives.
- Skilled at guiding clients on effective license utilization for ServiceNow ITOM modules.
Industry & Location Fit
- Experience working with UK-based enterprise clients in healthcare, finance, telecom, or public sector.
- Comfortable with hybrid work setup in London (or other major UK cities).
- Familiar with Inside IR35 contracting and standard UK work timings.
