Service Desk Manager

Service Desk Manager- SurreyLocation: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required.Salary: £55k - £65k dep on exp + Bens Driving license required.Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes.My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions of a diverse range of customers faults/escalations.An IT background in Service Desk/Operations would be required with experience on JIRA as well as operational processes that impact a seamless customer service.Responsibilities will include: Planning and scheduling the deployments of the award winning product across the UK.In charge of Jira and dealing with customer faults/escalations- Responsible for the smooth operation of cloud-based SaaS suite - Ensure efficient client onboarding and seamless integration of SaaS solutions, tailored to specific market needs. - Collaborate with sales and technical teams to secure high-margin commercial charging contracts across existing and new markets. - Manage project timelines, budgets, and resources for successful implementations. - Analyse operational data to identify improvement opportunities and enhance performance across all SaaS deployments. - Build and maintain strong relationships with key stakeholders, including clients, partners, and vendors. - Lead a small team of analysts and technicians, ensuring adherence to best practices and cross-department collaboration. - Continuously monitor EV market, adapting strategies to maximize business opportunities in focus markets.The role will be Hybrid working in Guildford, 3 days Office, 2 days Home.Apply now for full details. Similar jobs, Job Description Service Desk Manager- Surrey Location: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL,..., Join a World-Class Leader Manufacturing My client is a recognised global miller with a proud history of producing an extensive range of high-quality flours in some of the most technically advanced mills in the world. Our unwavering commitment to food safety, product..., Role: Principal Solutions Director Location: Remote (Client visits where needed) Salary: £110,000 - £135,000 Tech: Python, JavaScript, Azure, AWS, AI Industry: AI Consultancy Strategic Delivery Leader | Multi-Project Manager | Business-Technical Translator About the..., Role-Principal Solution Consultant Location-Remote with customer/team travel when required Salary-negotiable Key experience: Microsoft specific Data & AI skills / background. i.e. Fabric & Foundry As the Principal Solution Consultant, you will work alongside Industry..., Job Title: Oracle Cloud Solutions Architect Location: Remote (UK) Salary: up to £130k + Benefits About the Role We're seeking an Oracle ERP Cloud specialist with solid experience across finance operations, shared services, and process optimisation. You'll help define..., IFS Solution Architect (Contract) Location: Remote Contract Length: Initial 6-12 months Start Date: ASAP Overview IT Works Recruitment is supporting an IFS customer at a critical stage of their IFS Cloud programme. We are looking for a highly experienced IFS Solution...

CEO & Operational Excellence Coach

Impel-Consultants

Impel-Consultants | GERMANY (Remote with Occasional Travel) About the Opportunity Are you a seasoned executive with a passion for coaching leaders and driving operational success? Our client, a dynamic, rapidly growing organization at the forefront of innovation, is..., Service Desk Manager- Surrey Location: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required. Salary: £55k - £65k dep on exp + Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer..., Service Desk Manager- SurreyLocation: Hybrid working, Commutable to Guildford, Surrey and travelto customer sites when required.Salary: £55k - £65k dep on exp + Bens Driving license required.Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing,... © 2025, Jobsora.com

Senior Manager, Enterprise Solutions Experience Level: Senior Manager Experience Required: 6+ years in procurement, procurement consulting, enterprise solutions, or SaaS implementation About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission..., Director, Enterprise Solutions Experience Level: Director Experience Required: 10+ years in procurement leadership, consulting, or enterprise solution strategy About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the..., Senior Consultant, Enterprise Solutions Experience Level: Senior Consultant Experience Required: 3+ years in procurement, procurement consulting, or enterprise SaaS implementation About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to...

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