Data Analyst
Role details
Job location
Tech stack
Job description
Hybrid Role that requires three days of office attendance per week
Job functions
- Analyse current collections performance and make recommendations for improvement; including:
-SMS (business transmission and customer interaction)
-Email (business transmission and customer interaction)
-Website (business transmission and customer interaction)
-Chat (business transmission and customer interaction)
-Ai Agents interaction and performance
-Dialler systems (business transmission and customer interaction)
-Payments activity (online payments, bank transfers, card payments over the phone
-B2C Communications frequency and customer behaviour
-Peaking and troughing analysis of collections performance
-Payment types and pattern recognition
-On time payments and payplans
- Provide concepts to enhance collections performance
-Dialler campaigns
-Marketing communications
- Development and Monitor collection KPI's (Recovery Rate, loan instalments, payplans, communications, gross efficiency etc.)
- Prepare daily, weekly, monthly, annual and other periodic reports, as well as other one-off reports for senior management;
- Support Contact Centre management, Compliance management and Senior management related issues, Commercial Debt Recoveries Solicitor Location: Banbury Office Employment Type: Part-time (20 hours per week) About the Role An established, top-tier Legal 500 practice is seeking an experienced Commercial Debt Recoveries Solicitor to join its collaborative and..., Lead Data Engineer - Contract - OUTSIDE IR35 £400 per day - 6 months (potential to be extended) - Immediate Start Remote (UK-based) Uneek is looking for a Lead Data Engineer to join on a 6-month contract with the possibility to extend. This role is remote (UK-based) In..., Job Title: Observability Engineer (Custom Data Integration) Location: Remote(UK) Key responsibilities - Design and implement observability frameworks: Integrate and manage monitoring, logging, and tracing for cloud-native and on-premises systems. - Data integration and..., Salary: circa £40,000 Location: Remote-based in England. Will be required to be on-site occasionally for client support in Greater London. We're looking for someone who can deliver great technical support to our clients and our internal teams. This role will act as L2 &..., INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975. Key Account Manager, Automotive Polymer raw materials (Polyamides) Location:...
Requirements
- Economics and maths. Economics, applied mathematics, finances, mathematical statistics.
- Social sciences. Sociology, political sciences, marketing.
- Computer sciences. Data analysis, databases, programming, information technology.
Experience
- Debt collection or unsecured lending business (loans, credit cards, lines of credit)
- E-commerce, marketing
Required hard skills
- SQL. Any dialects (MySQL, PgSQL, MsSQL). CTEs, window functions, hard queries, stored procedures.
- Mathematical statistics. Different types of distributions, correlation, regressions, hypothesis testing.
- Excel proficient level. Data sorting, data filtering, pivot tables, vlookup, SUMIF / SUMIFS, charts.
- BI tools. Desirable PowerBI
- A/B testing. Split principles, test planning, logging.
Desirable hard skills
- Python. Data analysis, pandas, numpy, scipy, statsmodels, seaborn, matplotlib etc.
- ETL processes. Airflow, Pentaho etc.
- IT understanding. Client-server processes. API. Back-end and front-end. Parsing. Algorithms and data structures.
- Management. Sprints, AGILE. Waterfall. Jira etc.
Other skills
- Required fluent English.
- Problem solving, critical thinking. Competence in cognitive biases and logical fallacies., What will you do? We're looking for a Senior Data Analyst with a strong marketing analytics background who thrives in a fast-paced start-up environment. This role requires a highly analytical, detail-oriented individual and capable of turning complex data into actionable..., Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. A Day in the Life of an Online Data Analyst: *..., Are you looking for a role you can develop within? This fast-paced role requires an excellent eye for detail, along with the ability to multitask.We are recruiting for a Customer Relations Advisor within our Sheffield office; this role is a permanent role based in the...
Remote Work: Online Data Analyst - English Speakers living in United Kingdom
Benefits & conditions
- Company pension
- Employee discount
- Health & wellbeing programme
- Store discount