Application Support Engineer

As a Support Advisor, you will deliver high-quality administrative and customer support, helping to drive operational excellence across the department., * Deliver high-quality administrative and customer support across multiple channels.

• Ensure excellent customer experience for internal and external stakeholders.
• Produce accurate and timely MI reports for Claims Settlement & Engineering teams.
• Administer claims and engineering instructions, ensuring timely and compliant completion.
• Meet quality, productivity, and service delivery targets.
• Support colleagues, provide cover during peak periods, and contribute to a positive team environment.
• Manage departmental telephony, handling inbound calls professionally.
• Perform additional duties as directed to support continuous improvement.
• Set up Lots and engineering report requests in Audatex following guidelines and seller rules.
• Assist the engineering team with travel arrangements, training logistics, uniforms, and equipment.
• Process purchase invoices through Coupa for line manager approval., We're recruiting Claims Settlement Advisors to join our team, based at our office in Bedford, MK44 3JZ. Our Claims Settlement Advisors manage total loss motor claims and provide a best-in-class customer service experience. The Claims Settlement Team assist with negotiating..., Bring your expertise in supporting and configuring the housing management system QL, and become part of our forward-thinking IT team as an Application Support Engineer. If youre a proactive, dynamic Application Support Engineer who enjoys problem-solving, collaboration, and..., As our Health & Safety Lead for the East region, you'll play a critical role in ensuring Hft remains a safe, compliant and thriving place to work. Reporting to the Head of Health, Safety and Risk, you will provide expert advice, undertake audits and assessments, and support..., Aftercare Engineer Automation 37-Hour Week with Early Friday Finish Are you an engineer who thrives on solving problems and building lasting relationships with customers? Join a specialist manufacturer with a global footprint, where your technical expertise will directly..., Do you want a real challenge? This Aftersales Manager is a varied engineering and technical role where you will not only manage after-sales issues including service, warranty and ECN's for our machinery and equipment, but you'll also be involved with NPI, tracking projects..., Position Summary: Under the direction of the Inside Sales& Powertrain Manager, the Inside Sales SpecialistClutches & Brakes is dedicated to specific Accountsand is responsible for directing and executing Sales plans/programs, with a strong focus on Clutches & Brakes..., Bring your expertise in supporting and configuring the housing management system QL, and become part of our forward-thinking IT team as an Application Support Engineer for up to 12 months. If youre a proactive, dynamic Application Support Engineer who enjoys...

• Strong customer service skills.
• Excellent attention to detail.
• Outstanding communication and interpersonal skills.
• A strong team player with a positive attitude.
• Energetic, self-motivated, and proactive.
• Excellent computer and data entry skills.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Good literacy and numeracy abilities., Age 21+ £12.21 per hour Under 21 £10.00 per hour Got a knack with customers? Ideally, you already have Retail sales experience but if you've worked in another customer focused sales environment, we're likely to be a great fit for each other. You're already a legend at...

What we offer you in return:

• Monday to Friday working
• Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.
• Give Back: Receive a paid day to volunteer for a charity of your choice.
• Health & Wellness: Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP access.
• Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection.
• Your Future: Join our contributory workplace pension scheme for financial security.
• Investment: Purchase shares in our global company at a discounted rate.
• Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.
• Life Assurance: Enjoy peace of mind with our life insurance coverage.
• Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities.
• Goal Support: Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.

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