Business Systems & Process Manager

A leading Managing Agent in the Lloyd's Market is expanding its growing change function and is seeking a Business Analyst with strong London Market experience to support a portfolio of complex business transformation initiatives.In this role, you'll act as the key link between the business and delivery teams, initially focusing on a finance transformation project, but engaging with senior stakeholders across Underwriting, Claims, Actuarial, Finance, Operations, IT, and other core functions. A newly created role with the opportunity to make a meaningful impact as the team continues to grow.About the role:Work closely with business stakeholders across Underwriting, Claims, Finance, Operations, or Actuarial to understand strategic priorities and translate them into clear business requirements.Conduct detailed analysis of current and target processes, identifying opportunities for efficiency, automation, and improved customer and broker experiences.Define and document business requirements, user stories, process maps, and acceptance criteria to support change delivery.Support the design and implementation of operating models, systems, and process improvements across multiple workstreams.Collaborate with project managers, architects, and developers to ensure solutions meet business needs and are aligned with Lloyd's and regulatory standards.Provide analytical insight and reporting to support change governance and benefit tracking.Experience and SkillsProven experience as a Business Analyst within the Lloyd's or London Market insurance industry.Strong understanding of insurance lifecycle processes - particularly underwriting, claims, and delegated authority.Experience working on business transformation or operating model initiatives, ideally involving both technology and process change.Skilled in process mapping, requirements gathering, and business case development.Strong stakeholder management and communication skills, with experience engaging senior business and technical teams.Familiarity with market systems and platforms (e.G., PPL, DDM, LIMOSS, or Blueprint Two initiatives) is highly desirable.Competent with analysis and documentation tools such as Visio, JIRA, Confluence, or Excel.Ability to work in a fast-paced environment, balancing multiple priorities while maintaining attention to detail.Hybrid role, 2-3 days in the London office.If this sounds like you, or if you are interested in other London Market Business Analyst jobs, apply below or contact Sofia Chaves (sofia.chaves@arthur.co.uk) Similar jobs, A leading Managing Agent in the Lloyd's Market is expanding its growing change function and is seeking a Business Analyst with strong London Market experience to support a portfolio of complex business transformation initiatives.In this role, you'll act as the key link..., We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-site We're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a fantastic..., Business Analyst - Change Management Working for a consultancy supporting a project team with a major change transformation within the utility sector. The Change programme is underway, so this would suit someone used to being part of implementing a programme.Location: -..., An outstanding opportunity for a Legal Operations Coordinator to join a leading retail organisation in the UK.This position has been created to work closely with the Legal Operations team, supporting the roll out of new systems, such as a new contract and management system..., We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-siteWe're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a fantastic..., We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-site We're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a...

Role OverviewWe are seeking an experienced Senior Business Analyst to join our team onsite. The ideal candidate will have a proven track record of driving business transformation, managing complex projects, and collaborating with cross-functional teams. This role requires...

We're Hiring: Business Systems & Process Manager Salary: Up to £60,000 Hybrid: 2 days per week on-site We're looking for a Business Systems & Process Manager to play a key role in driving operational excellence across our manufacturing operations. This is a... © 2026, Jobsora.com

Inspired PLCInspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors.To enable businesses to respond..., Senior Business Analyst (Multiple roles)Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices.Up to £65,000 plus excellent company benefits.About UsTriad Group Plc is an award-winning digital, data, and solutions consultancy with..., Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Business Analyst for an initial 3 month contract on a rate of £500/day (Inside IR35). Responsibilities:- Engage and support Business Stakeholders to develop an understanding...