Network Analyst - 3rd Line

A fantastic opportunity has arisen for an experienced 3rd Line Network and Security Analyst with strong knowledge of network technologies, including routing, switching, and firewalls. Youll join our Networking team, supporting customers across the UK and globally, delivering technical solutions and driving service excellence.Hatfield, Nottingham or Milton Keynes (full-time in office)Must be SC Cleared, or willingness to undertakeMultiple OpportunitiesWhat Youll DoProvide advanced technical support and fault management for customer environmentsDeliver technical projects and manage escalationsMentor 2nd Line analysts to enhance team capabilitySupport service integration and design for new customersImplement proactive improvements and tooling integrationMaintain accurate documentation and adhere to security policiesWhat Youll BringMinimum 3 years experience in 3rd Line network supportStrong knowledge of LAN/WAN, routing, switching, and firewall technologies (NSX, Palo Alto, Cisco, Checkpoint, Juniper)Experience with load balancers and authentication technologiesProven problem-solving skills and ability to work under pressureExcellent communication and organisational skillsITIL process knowledge and experience in a NOC or multi-customer environmentTPBN1_UKTJ