IT Support Engineer

ASC Connections
Leicester, United Kingdom
8 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Remote
Leicester, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Backup Devices
VoIP
Business Systems
Dynamic Host Configuration Protocol
DNS
Virtual Private Networks (VPN)
Microsoft Software
TCP/IP
Wide Area Networks
Wi-Fi Technology
Information Technology

Job description

Our client is a well-established engineering-led organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, hands-on role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient day-to-day operations.

This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business., 1st & 2nd line IT support (on-site & remote) Support Windows/macOS, Microsoft 365, and Active Directory Maintain networks (LAN/WAN, VPN, Wi-Fi) and VoIP systems Manage hardware & software assets and licensing compliance Support core business systems (including Sage & Alphalogix) Assist with IT projects and infrastructure upgrades Maintain IT documentation and liaise with external suppliers Support the company car fleet administration

Requirements

Proven IT support or system administration experience Strong knowledge of Windows/macOS & Microsoft 365 Networking fundamentals (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory and backup solutions Good problem-solving and communication skills

Certifications (desirable): CompTIA, Microsoft, ITIL

This role offers the chance to take ownership of a broad IT remit within a well-established engineering business, working closely with decision-makers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment.

About the company

ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity

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