Senior Infrastructure Engineer
Role details
Job location
Tech stack
Job description
We are looking for an experienced Senior IT Infrastructure Engineer to join our Infrastructure Team on a 9-month fixed term contract, working 2 days per week, based primarily from our Shirley office and the rest of the time from home.
This is an exciting opportunity to play a key role in supporting and maturing Linnaeus' IT infrastructure estate. You will balance business-as-usual support with project-based work, helping to standardise and future-prove a diverse and evolving IT environment following continued growth and acquisitions.
Working closely with the Infrastructure Team Manager, Principal Infrastructure Engineer, and wider IT stakeholders, you will act as a senior escalation point and contribute to the delivery of stable, secure, and high-performing infrastructure services across the Group., * Act as an escalation point for complex infrastructure incidents and issues
- Maintain, monitor, and proactively improve infrastructure availability and performance
- Plan and deliver infrastructure maintenance, upgrades, and improvement projectsSupport the transformation of a varied IT estate into a standardised, best-in-class platform
- Contribute technical advice and proposals to strategic IT and business planning
- Deliver infrastructure services aligned to ITIL best practice and project delivery aligned to PRINCE2 (or equivalent)
- Provide clear, concise communication to technical and non-technical stakeholders
- Support, coach, and mentor other engineers
The role will occasionally require evening or weekend work to minimise disruption to practices. Overtime and expenses will be paid in line with company policy. Due to the nature of acquisitions, project work may sometimes be unpredictable.
Requirements
- Extensive experience in a corporate or mid-sized enterprise IT infrastructure role
- Strong knowledge of enterprise infrastructure technologies, including:
- Microsoft 365 & Azure
- Windows Server & End User Computing
- Virtualisation (Hyper-V / VMware)
- Backup solutions (e.g. Acronis)
- Identity & Access Management (AD, Okta or similar)
- Networking (Cisco / HP) and firewall technologies
- Experience working within ITIL-based service environments
- Strong understanding of IT security best practice
- Proven experience delivering IT infrastructure projects, * At least 3 years in a Senior Engineer or Team Lead role.
- Experience consolidating diverse IT environments into standardised platforms
- Wireless technologies (UniFi / Meraki)
- Microsoft Intune
- Firewall management technologies
- ServiceNow or similar service desk management systems.
- SD-WAN solutions (e.g. VeloCloud)
- Asset management systems
- Veterinary industry experience, * MCSA / MCSE or equivalent
- ITIL Foundation
- CEH or similar IT security qualification (desirable), * Demonstrable troubleshooting skills (to demo in a technical test during interview)
- Strong infrastructure and information security delivery skills
- Excellent communication and stakeholder management skills
- Ability to prioritise effectively under pressure
- Experience supervising or mentoring engineers
- Strong interpersonal skills and a proactive, "can-do" attitude
- Desire to understand the business, not just the technology
Other Requirements
- Full UK driving licence with access to a vehicle (business use insured)
- Flexible approach to working hours to support a 24x7 operational environment
- Willingness to travel to remote sites at short notice when required
