1st Line Support IT Service Desk Engineer

Technical Support Engineer Technical Support Engineer - Warwick on site- 4 on 4 off covering 7 days a week - rotational shift - days and nights You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. Help build and keep the nation's critical infrastructure connected and protected 24/7. Configuration and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Support the transition of the TPCMS service to other parties by aiding the development and training needs of candidates. This role would be ideal for an organized

proactive and diligent 1st Line Support Engineer. This is a great opportunity for someone looking to grow in the field of IT support! The 1st Line Support Engineer role would suit someone who enjoys solution-finding and thrives in a team environment. Given the 12-hour shift rotation and the nature of the team, it's clear that adaptability and strong communication credentials will be key in this position. VMware, MS Windows System Support, Cisco knowledge LAN / WAN, Juniper, IP Trade. IT / ICT further education We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.