Platform Operations Manager

Do you have experience in ITIL?, We're looking for an innovator, a strategic thinker with strong technical leadership who can build enduring partnerships, influence stakeholders, make data-driven decisions, and communicate effectively across both technical and non-technical audiences all while driving outcomes and solving complex problems., * Degree in a technology or computing discipline

• Extensive experience leading hybrid platform operations (cloud/on-prem)
• Proven track record of leading SRE, DevOps and infrastructure automation practices
• Experience managing network and platform engineering teams
• Strong working knowledge of platform observability and telemetry tools
• Experience managing outsourced and in-house technical teams
• Understanding of ITIL processes (esp. Change, Incident, Problem)
• Familiarity with containerised environments and Infrastructure as Code
• Relevant professional certifications (e.g. Azure, AWS, ITIL, SRE) (not essential)

• 26 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
• A flexible working culture
• Competitive pension scheme - we double-match your contributions up to 6%
• Life Assurance at eight times your salary
• Personal Accident cover - up to 5x your salary
• Bonus Scheme

Anglian Water offers a flexible approach; this role provides you the flexibility to work from home and from either our Huntingdon or Lincoln office. Lead the Digital Infrastructure That Keeps Anglian Water Moving Step into a pivotal role at the heart of Anglian Water's digital ecosystem. As our Platform Operations Manager, you'll lead the hybrid infrastructure that underpins everything we do. You'll have teams operating at the crossroads of reliability, performance and agility, and be guiding our Site Reliability Engineering, Platform & Network Engineering Teams and our manage service partners to deliver high-performing, secure and scalable platform services ranging from cloud platforms to mission-critical on-premise technology across both IT and OT environments. You'll be a catalyst in our shift toward modern cloud delivery and product aligned, service-aware operations, championing automation, observability and resilient platform design from the start. Your leadership will ensure operational readiness is built into every stage of digital delivery, embedding preventative practices that strengthen the core of our technology landscape. What you'll be doing As our Platform Operations Manager, you'll be at the heart of Anglian Water's hybrid infrastructure, ensuring our platforms and networks are secure, scalable, and high performing, including: * Lead platform strategy and delivery - managing the hybrid infrastructure roadmap, balancing in-house and managed service capabilities, and embedding automation-first, resilient design from the start. * Ensure operational reliability and service-aware operations - overseeing Site Reliability Engineering, uptime, performance, and proactive observability to reduce operational risk, toil and enable self-healing platforms. * Develop people and partnerships - leading and coaching our high-performing teams, building our internal team's capabilities, and managing relationships with strategic partners to enable service improvement. * Champion continuous improvement and transformation - driving DevOps, automation, and modern Cloud practices, identifying opportunities to reduce cost and complexity, and fostering a culture of learning, experimentation, and safe challenge for all. This role gives you the opportunity to shape the future of Anglian Water's digital infrastructure while driving innovation, reliability, and operational excellence across all our platforms and networks.