WMS Configuration Analyst
Role details
Job location
Tech stack
Job description
In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day:
- Configure and maintain WMS modules, workflows, RF processes, user roles, and reporting standards across warehouse operations.
- Support site rollouts, upgrades, and enhancements while ensuring adherence to configuration and platform standards.
- Provide day-to-day operational support, resolving WMS configuration and workflow issues and managing hypercare during go-lives.
- Troubleshoot incidents to minimise operational disruption and ensure smooth warehouse execution.
- Drive continuous improvement by analysing operational processes and implementing efficiency-focused configuration enhancements.
- Collaborate with integration, IT, and operations teams to ensure accurate data flow across ERP, TMS, WCS/WES, and MHE systems, while maintaining documentation and delivering training to superusers.
Requirements
Do you have experience in Warehouse management system?, * Strong understanding of warehouse operations and WMS processes, with hands-on experience in WMS configuration, support, or system administration (1-3+ years; multi-site exposure beneficial).
- Familiarity with enterprise WMS platforms, ideally Manhattan Active WMS, and solid knowledge of WMS architecture and configuration frameworks.
- Competent technical capability including SQL for troubleshooting/validation and understanding of APIs (REST/SOAP), JSON, and core integration concepts.
- Proven analytical and problem-solving skills, able to translate operational requirements into effective, scalable system configurations and improvements.
- Strong communication, documentation discipline, and stakeholder engagement skills, with the ability to operate effectively in agile delivery environments.
- Ability to analyse and resolve complex system or operational issues, driving sustainable solutions across warehouse and system workflows.
Does this sound like you? Great, because we can't wait to see what you'll bring. You'll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we're excited about our future - and we're excited to develop yours.