Desktop Support Analyst

Tata Consultancy Services Ltd
Morden, United Kingdom
6 days ago

Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 117K

Job location

Remote
Morden, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
IMac
Software Applications
C Sharp (Programming Language)
HP Thin Clients
Issue Tracking Systems
Windows Presentation Foundation
System Center Configuration Manager
Remote Access Technology
SQL Databases
Windows Forms
Enterprise Software Applications

Job description

Desktop Support Engineer (DSS) . Deskside Support will provide incident and request management support to all end user devices. Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component.Software application support for applications both commercial off the shelf and customer developed.Perform ICMS and PC sign off on every PC deployment and collectionAssist in end user support or consultations.Receive, diagnose, assess and resolve Deskside IncidentsIMAC's - Prepare new and existing equipment for deploymentMove existing equipment (PC, notebook, Thin Client, network printer etc....) and update configurations, as necessary.Change an existing hardware/software component and verify functionality upon completionInstall and configure hardware/software as requested in the IMAC record and verify functionality upon completion (software which could not be installed by SCCM), Strong English proficiency and inter personal skills.Provide incident and request management support to all end user devices. Experience in Windows & non-Windows Operating environmentInstallation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component.Provide and maintain warranty/maintenance documentation for Assets, to be included in Operations Manual.Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software.Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.Supervise complaint ticketing system and follow timely resolution of all work orders.Able to configure and use Microsoft Enterprise applications (including SCCM and Active Directory).Creation/restoration of images and up gradation of patches using, Global bank based in Canary Wharf. Role - C# Developer - Desktop Applications Duration - 6 months with likely extension Rate - £415 p/d (inside IR35) Location - Hybrid / Canary Wharf Tech Stack C# WPF Winforms SQL OracleTasks Tasks range from understanding business...

Requirements

SCCM.Ability to participate in the design, architect and engineering of software deployments/installation process.Demonstrated ability to provide user support by means of remote access tools.Knowledge on Asset management.Preferred Certifications: MCSA (Win 7 Enterprise Desktop Support) & ITIL Foundation / Intermediate., Job Description Our client is recruiting a VIP Desktop Engineer to support prestigious Hedge Fund and Asset & Wealth Management clients. Candidates must have proven VIP / white-glove support experience within a legal or financial services environment. Role Overview: -..., Job Description This esteemed opportunity invites you to deliver second line technology support within an environment renowned for its supportive and inclusive ethos, where your technical proficiency and interpersonal acumen will be held in high regard. DESKTOP SUPPORT...

Benefits & conditions

Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.We offer health & wellness initiatives and sports events; Diversity, Inclusion and WellbeingTata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. com with the subject line: "Adjustment Request" or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. Similar jobs

About the company

Job Description OneAPPS is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse, multicultural teams with clients across the Europe. We are an invaluable partner and our teams have collaborated to..., Job Description Make your application after reading the following skill and qualification requirements for this position. OneAPPS is a Technology consulting firm based out of London and offices across Europe. We are working on various projects involving diverse,...

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