Full Stack Data Engineer
Role details
Job location
Tech stack
Job description
Razorblue Role We are looking for a Client Support Engineer to join our growing team of like-minded tech people. This role will be joining our device build and Joiners, Movers and Leavers team. If you accept, your responsibilities will encompass:Configure various devices (e.g., laptops, desktops, tablets) according to customer specifications.Maintain regular communication with clients, providing updates on project progress, addressing concerns, and ensuring customer satisfaction.Manage the shipping process, ensuring timely delivery of devices to clients.Offer support after project completion (hypercare) to ensure a smooth user experience and address any immediate issues until handover to the service desk.Assist in the setup and configuration of new starter accounts with the JML team.Collaborate with colleagues, suppliers, and customers to resolve technical problems in a timely and professional manner.Training and mentoring less experienced team members.Our perfect candidate should have, the UK, and a trophy cabinet bursting with awards.Our astonishing 35% year-on-year growth can be attributed to the powerful impact of the ongoing wave of digital transformation and to the dedication of our amazing team.We stay ahead of the curve, adopting the latest technologies and working in partnership with industry leading suppliers.Our Managed IT Services provide 24/7 proactive support for our clients with a specialist in-house service team based in the UK. We are all about finding expert technology solutions for complicated business problems using our unique and comprehensive, end-to-end product portfolio.We have the best people working for us, and we want them to grow and flourish. We invest heavily in our internal teams giving them plenty of opportunities to develop and progress.As a result of people development, our employees stick around. #teamrazorblue use their expertise in innovative ways to help our clients grow and succeed through new technologies.#J-18808-Ljbffr Similar jobs, Head of Solution Architecture / Head of Engineering - Manchester As Head of Solution Architecture / Head of Engineering, you will own the design quality, architectural consistency, and governance of all client delivery across a SaaS fintech environment. You will define how..., IT Support Engineer - London- 2 Month Contract My client is looking for an IT Support Engineer to manage BAU workload and ticket excess. The ideal candidate will be a personable IT Support Engineer with a professional passion for providing high quality IT support services....
Requirements
a wealth of knowledge spanning various technologies and be able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy - a must! Customer service is paramount to us, so we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.Razorblue RequirementsStrong communication, and relationship-building skillsExperience in fast-paced laptop and desktop build and deployment, preferably in corporate environments.Proficiency with the Microsoft Stack, including Microsoft 365.Expertise in Windows Desktop and Application Support.Experience with Apple devices and MAC operating systems will be advantageousIn-depth knowledge of Windows Desktop and Application Support.Understanding of Microsoft Auto-Pilot, Intune and Entra.Understanding of Microsoft SCCMWorking knowledge of Active Directory and AD-SyncComp TIA, Relevant Apprenticeship or higher educationAn understanding of an MSP's business, clients and the market it works inExcellent conversational fluency in English is required to clearly explain complex technical issuesContinuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.Razorblue Gives Working for an IT partner isn't for the faint-hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022.Our Other Benefits IncludeBase salary of £25,000.00 per annum depending on skills and knowledge25 days holidays, Mobile Technical Support EngineerNorthern Ireland BasedSalary up to £45,000Benefits Company Vehicle, Laptop, Mobile, Fuelcard, Private HealthPermanentDo you have experience working as a Field Service Engineer and are looking for a new role with a growing company in a..., I am currently looking for a strong 2nd line IT technician/engineer/analyst to join a great MSP client of mine based in Chessington. They have a diverse portfolio of clients and need someone with great communication skills and positive attitude to assist with technical...
Benefits & conditions
per annum + public holidays + the ability to purchase 10 moreYour birthday off (Obviously!)£2000 Referral Scheme Bonus - if you know other techies that want to join usEnhanced maternity, paternity, adoption + Baby bonus (Family is important to us)Fully funded training and accreditations to expand your skillsetTwo paid charity volunteering days per yearDiscounted Broadband (Necessity)Life insurancePrivate Health Insurance with Vitality HealthQuarterly team social fundCycle to Work schemeGear up with the latest tech toys through our partnership with CurrysCruise around in an eco-friendly electric car with our EV SchemeWe're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.Agencies/Recruiters Please Note To maintain an efficient and direct application process, we ask that recruitment