Cloud Architect
Role details
Job location
Tech stack
Job description
Bytes are looking to expand their customer-facing Microsoft Support Desk after yet another year of impressive growth. Bytes' collaborative and solution-led approach means that our customers look to us to help them deliver and achieve. The Microsoft support team is integral to this approach and our success.
To provide 3rd line support managing cloud infrastructure in Azure across design, implements and manages cloud solutions that span both on-premise and Azure environments, ensuring seamless integration and efficient resource utilization, often using tools like Azure Hybrid Benefit for Bytes Microsoft Cloud customers.
This will be filled by someone with proven 3rd-line support experience and hands-on experience of the Microsoft Hybrid Infrastructure, acting as an escalation point for incidents relating to their Azure cloud services and on-premises Support.
Communication and collaboration are paramount to this role, you will work closely with a variety of internal and external business and will be continually engaged and collaborating with our clients., * Take full responsibility for requests from Bytes clients or resellers regarding their On-Premises or Azure environments impacting Microsoft services, ensuring end-to-end management until resolution.
- Deliver timely and precise updates to customers or resellers, ensuring they remain informed and engaged throughout the ticket lifecycle through consistent communication via phone, email, or Teams.
- Able to manage and prioritize Open and Unresolved tickets liaising with all 3rd parties.
- Work on multi-cloud strategies and hybrid environments, ensuring seamless connectivity and synchronization between on-premises data centres and Azure resources.
- Assist in developing and maintaining a comprehensive internal knowledge base to provide team members with readily available tips, solutions, and best practices.
- Adhering to standard procedures to escalate unresolved issues to the appropriate internal teams in a timely and efficient manner.
- Guide other team members to a continued greater understanding of Azure Services.
- Help shape and steer our infrastructure as we expand, Job Description: Cloud Architect - Azure, DevOps, Terraform (with Technical Account Management Focus) Position: Cloud Architect Location: Remote (UK-based) Type: Full-time We are seeking a skilled and client-focused Cloud Architect with deep expertise in Azure, DevOps,..., A leading construction materials provider in Sheffield is looking for an IT Infrastructure & Cloud Manager to shape and lead their global technology foundation. This pivotal role involves overseeing cloud operations, ensuring compliance and governance, and managing a..., Senior .NET Engineer £65,000-£70,000 * Fully Remote UK * SaaS / PPM Sector I'm supporting a high-growth SaaS company in the Project Portfolio Management sector to hire a Senior .NET Engineer to join their remote-first UK engineering team. This role focuses on building..., We are seeking an experienced Senior Primary Design Engineer to lead and deliver high-quality primary engineering designs for HV substations and power infrastructure projects. Working for the specialist power engineering arm of a FTSE 250 company, you will play a key role...
Requirements
Professional Experience
- Operating Systems - Windows, Windows Server, Linux (Debian/Ubuntu) - ESSENTIAL
- Cloud - Microsoft Azure - ESSENTIAL
- Firewall - Azure, Windows - ESSENTIAL
- Networking - Azure Vnet, Windows NPS, Windows SDN, NSG, VPNs, ExpressRoute - ESSENTIAL
- Storage - Azure Storage services (Blob, File, Table), Disks and Volumes, Containers - ESSENTIAL
- Virtualisation - Hyper-V, Windows Server Containers, KVM, AVD, VMs and Service Extend Support Machines - ESSENTIAL
Other Requirements
- Management Tools - Microsoft SCCM, Windows Admin Center, SCOM - DESIRABLE
- Virtual Desktop - VMware, Citrix VDI - DESIRABLE
- Databases - SQL Server, MySQL, PostgreSQL, MariaDB, ADLS, CosmoDB - DESIRABLE
- Monitoring - SCOM, WAC, Windows Network, Azure Log analytical Workspace, Sentinel Workspace, Event Logs and Kusto Queries - DESIRABLE
CORE COMPETENCIES & SKILLS
- Ability to work under own initiative
- Ability to follow written and verbal instructions
- Ability to work to strict deadlines
- Ability to provide training to other team members, and other employees
- Ambitious and willing to work towards specialisation in corporate systems
- Excellent communication and interpersonal skills
- Good documentation skills including Visio drawings
- Previous experience in IT Infrastructure/support and fault finding
- Articulate, literate, presentable, customer facing and technically astute
- Self-motivated, enthusiastic and willing to learn
- Punctuality and good time keeping are essential to this role
- Team player
- Commercial awareness, Amazon Connect Senior Engineer Travel: Ability to travel up to 30% Location: Remote UK Are you a cloud-based Customer Experience Software Engineer with experience in the implementation of AWS Cloud contact center solutions. with a solid understanding of application...
Benefits & conditions
£80,000
Senior DevOps Engineer Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. This is a real and significant DevOps leadership role in the UK's largest government department. Here you will have the..., Principal Technical Architect - Home Office - G6 National £76,117 London £80,237 plus up to £19,483 additional allowance Published on Full-time (Permanent) National £76,117 London £80,237 plus up to £19,483 additional allowance Published on 18 March 2026 Deadline 30 March..., Lead Technical ArchitectPay up to £99,836, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.Do you want to lead on the modernisation of systems that deliver billions of pounds in payments every week to citizens who rely..., Principal Technical Architect - Home Office - G6 National £76,117 London £80,237 plus up to £19,483 additional allowancePublished onFull-time (Permanent) National £76,117 London £80,237 plus up to £19,483 additional allowancePublished on 18 March 2026 Deadline 30 March...
