IT Support Engineer
Role details
Job location
Tech stack
Job description
*About us:*Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and airframe components to almost 300 operators in over 50 countries across the globe. We aim to develop long-term relationships and build trust and loyalty with our customers. We are a family-based company that is driven by pride in our company and pride in the support we provide for our customers. And we are a great company to work for!*About the role:*We are looking for a highly organised, proactive, and detail-oriented Individual to join our dynamic team. This position plays a critical role in ensuring the smooth day-to-day operation of our office's by providing comprehensive IT and administrative support. The successful candidate will have strong technical aptitude, excellent organisational skills, and the ability to manage multiple tasks efficiently. This is an exciting opportunity to gain hands-on experience in a fast-paced aviation environment and develop advanced IT skills.*Key, * Provide IT support to the EJS team, assisting with a variety of technical tasks to improve productivity and operational efficiency.
- Deliver technical assistance to end users, including troubleshooting and resolving issues related to laptops, mobile devices, printers, and other office hardware/software.
- Manage user accounts, permissions, and SharePoint structures, as well as provisioning IT equipment.
- Support data protection protocols and security standards such as MFA, VPN, and ISO 27001-aligned practices.
- Assist in IT projects
- Assist in creating and maintain knowledge base articles for both IT teams and end users.
- Work alongside senior IT engineers on security, infrastructure, and data analytics initiatives/Development.
- Learn and apply processes for extracting and analysing data from aircraft IPC/ records.
- Assist in running Crystal Reports and generating SQL scripts to import data into Quantum (Aviation ERP).
- Execute SQL queries in Quantum to update and correct data as required.
- Provide 1st and 2nd Line IT support across all teams in the business
- Provide excellent customer service to all teams in the business, Job Description 2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk,..., Job Description - IT Engineer - Wrexham - 5 days a week on-site - £35,000 + bonus Our client in Wrexham is on the lookout for an IT Engineer who will be responsible for managing the IT Infrastructure, networks and support the Digital Transformation in the organisation to..., Job Description IT Support Engineer - Brighton IT Support Engineer with strong experience in a 1 / 2 line IT helpdesk or support role is required by a leading company in Brighton In this role, you will be the first line of support for IT issues across the firm, using..., Job Description Reed Technology is working with an established company based in Edinburgh, currently seeking to hire a IT Support Engineer on a permanent basis. Key Responsibilities - Serve as the main point of contact for all IT-related queries across the business. -... © 2026, Jobsora.com
Requirements
*About you:*We are seeking someone who is enthusiastic, adaptable, and eager to learn. The ideal candidate will have:
- Proven experience in an IT support role or similar position.
- A strong desire to develop advanced IT skills and technologies.
- Working knowledge of Microsoft 365 and Active Directory, including user creation and security group management.
- Familiarity with print servers (experience deploying printers via GPO or Intune is highly advantageous).
- Ability to build laptops using MDT or Autopilot.
- Solid troubleshooting skills for basic IT issues, with confidence to escalate when necessary.
- Understanding of network fundamentals and basic principles.
- Experience with Hyper-V virtual machine management.
- Previous exposure to an ITIL-controlled environment.
- Basic knowledge of CMD and PowerShell commands/scripts.
- Experience configuring network equipment at a basic level.
- Understanding of Windows DFS, security permissions, and Share permissions.
- Knowledge of SharePoint permissions and folder structures.
- Experience setting up users in an ERP system, ideally Quantum (Aviation ERP).
- Ability to follow technical guides provided by senior technicians.
- Exceptional attention to detail, methodical thinking, and problem-solving skills.
- Drive for self-learning and following new technology.
Benefits & conditions
IT Support EngineerFull Time / Permanent Monday to FridayOn Site - Bumpers Farm, Chippenham, Wiltshire Salary: £25,000 per annum Increasing to £27,000 after probationAdditional pay: Annual bonus schemeAdditional benefits:*
- Life assurance
- Private healthcare cover
- Incremental holiday entitlement
- Extra paid day off for your birthday
- Company sick pay scheme
- Attendance bonus
- Employee assistance programme
- Perkbox rewards
- Free fruit delivered weekly
- Free onsite parking
- Staff events, *Why Join Us?*If you have the skills, ambition, and enthusiasm to grow within a professional aviation company, we would love to hear from you. This role offers a fantastic learning opportunity, exposure to advanced IT systems, and the chance to work alongside experienced professionals in a supportive environment.Apply today by sending us your CV and a covering letter.Job Type: Full-timePay: £25,000.00 per yearBenefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Sick pay
- Work Location: In person
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