IT Support Engineer

Active Care Group
Stoke-on-Trent, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English, German
Experience level
Senior
Compensation
£ 55K

Job location

Remote
Stoke-on-Trent, United Kingdom

Tech stack

Microsoft Windows
Microsoft Active Directory
Backup Devices
VoIP
Dynamic Host Configuration Protocol
Linux
DNS
Virtual Private Networks (VPN)
Windows Server
Systems Integration
TCP/IP
Wireless Access Point
Electronic Medical Records
Firewalls (Computer Science)

Job description

An exciting opportunity to join a growing, close-knit technology business based in Newcastle-under-Lyme.

This is a hands-on IT support role where you'll be working across a wide range of technologies, supporting local SME clients and getting involved in everything from day-to-day troubleshooting through to system setups and deployments.

If you enjoy variety and want to build your technical skillset in a supportive environment, this is a great opportunity to develop.

What You'll Be Doing

  • Providing 1st / 2nd line IT support to users

  • Supporting and administering Microsoft 365 environments

  • Setting up users, devices and permissions

  • Troubleshooting hardware, software and network issues

  • Supporting LAN, VPN and connectivity issues

  • Assisting with device builds and installations, Join Our New Support Team Make a Real Difference! Location: Whitmore, near Stoke-on-TrentAre you a kind, confident, and compassionate carer looking for your next rewarding opportunity? At Active Care in the Home , were proud to be one of the UKs leading providers of..., Talent 4 Good are working with a a leading profit for good health and wellbeing provider to recruit Senior Project Manager to lead the delivery of technology-enabled transformation projects across the business. You will plan, coordinate, and deliver a range of technology,..., IT Project Manager - System Integration - German Speaking - Remote/UK £50k - £55k per annum - home-working with European travel. Our client are looking for an experienced, bilingual (English & German speaking) Project Manager to join a dynamic and fast-growing..., A leading online gaming company seeks an IT Support Engineer in Stoke-on-Trent to provide technical support for hardware and software. You will resolve second line incidents and collaborate with various teams to ensure service delivery. The ideal candidate possesses strong..., A premier healthcare institution in Stoke-on-Trent seeks a Digital Midwife to assist the Lead Digital Midwife in managing the digital agenda, focusing on electronic patient record systems. This role involves collaborative work with clinical leads and technical teams to..., Learner Support to start asap - March/April ideally £24k Full Time to cover 3 centres around Cheshire Cheshire, North West 5 days a week Benefits include 34 days holidays (inc bank holidays) to start rising to 43 after year 5, support, CPD, induction, IT Kit, eye tests,..., A charity organization located in Newcastle-under-Lyme is seeking a Charity Operations Manager to oversee operations and support serving Armed Forces personnel, veterans, and their families. This role requires substantial experience in operational management and a passion...

Requirements

  • At least 1-2 years' experience in IT support

  • Good working knowledge of Microsoft 365 (admin, users, licences)

  • Experience with Active Directory / Group Policy

  • Understanding of networking fundamentals (TCP/IP, DNS, DHCP)

  • Strong troubleshooting skills

  • Excellent communication and customer service skills

  • A proactive, can-do attitude

Nice to Have

  • Experience with firewalls, VPNs or VoIP systems

  • Exposure to Windows Server or Linux environments

  • Experience with backup solutions or cloud platforms

Benefits & conditions

Carers & Support Workers - Care Homes & Supported Living Flexible Shifts | Competitive Pay | Weekly PayWe're looking for compassionate and dedicated Carers and Support Workers to join our agency team, delivering high-quality care across care homes, nursing homes, and...

About the company

K.A.G. Recruitment is delighted to be partnering exclusively with one of the UKs leading suppliers of IT solutions, providing high-quality IT Support, Services, and Solutions to Educational, Public, and Private Sector organisations. This is an exciting opportunity to join a..., Croda is a FTSE100 organisation where we truly believe our people are our difference and this, along with our values of Innovative, Responsible and Together, create 'our Purpose, Smart science to improve lives '. With over 5,000 employees globally, we specialise in the..., A family-run care provider is seeking a Home Care Assistant in Newcastle-under-Lyme. Employment offers a pay rate of £12.50 per hour on weekdays and £13.00 on weekends. The role involves providing personal care, administering medication, and helping with daily activities,..., Our client is a boutique procurement consultancy specialising in IT cost optimisation and cost-out programmes. They partner with organisations across multiple sectors to deliver tangible, sustainable savings across complex IT spend categories. Known for their pragmatic...

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