Salesforce Technical Architect

We are seeking an exceptional Head of Salesforce Platform / Enterprise Architect (Salesforce) to lead and evolve a complex multi-country Salesforce ecosystem. This is a senior group-level leadership role with end-to-end accountability for Salesforce strategy, architecture delivery and value realisation.

Reporting directly to the CTO, this role will shape how Salesforce delivers measurable business value at scale elevating it from a set of local implementations to a truly strategic enterprise platform.

Key Responsibilities

Strategy & Leadership

• Define and own the group-wide Salesforce vision, strategy and operating model
• Develop and communicate a clear multi-year roadmap aligned with business priorities
• Act as the executive-level owner and single point of accountability for Salesforce
• Partner with the CTO, EXCO and senior leaders to prioritise initiatives and investment

Technical Architecture & Integration

• Provide architectural leadership across core Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, CPQ and Marketing Cloud as necessary
• Oversee integrations with key enterprise systems such as ERP, finance, data platforms and identity
• Guide decisions on configuration vs customisation and platform extensibility
• Act as the senior authority for complex technical decisions

Platform Ownership & Best Practices

• Establish and enforce global standards across architecture development, governance and security
• Drive consistency and reusability while balancing local regulatory needs
• Own data quality release management and platform performance standards
• Ensure Salesforce evolves as a scalable resilient enterprise platform

Business Engagement & Value Realisation

• Build strong relationships with stakeholders across commercial, operational and functional teams
• Translate business needs into scalable high-impact Salesforce solutions
• Drive adoption, user experience and change management
• Measure and report on ROI usage and platform effectiveness

Delivery & Operating Model

• Oversee delivery across internal teams and external partners
• Define the optimal operating model including centralised vs federated structures, centres of excellence and partner strategy
• Manage budgets, vendors and capacity planning

Key Stakeholders

• CTO and Executive Committee / Senior Leadership across the business
• Regional and country business leaders
• Product, Data Security and Architecture teams, Job Description Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Senior Technical Architect (Salesforce)3-month contract (possible extension)£700-£800 per day - Inside IR35Full time - 1 day per week in Cardiff,..., The Enterprise Architect (EA) serves as the primary technical driver for closing sales opportunities and supporting existing customer success with their marketing technology programs through value realization. The EA engages with customer Technical, Marketing and C-Suite..., Role Summary:We are seeking a strategic and commercially driven Salesforce Pre-Sales & Solutioning Leader to drive enterprise solution design and support high value Salesforce deal pursuits. This role will serve as a critical bridge between Sales, Salesforce Practice, and..., About the Role: Find out if this opportunity is a good fit by reading all of the information that follows below. Grade Level (for internal use): 14 The Team: The S&P Enterprise Architecture office is a newly established capability that provides technology, system and...

• Significant experience leading Salesforce at enterprise or group level
• Strong technical understanding of Salesforce architecture and integrations
• Proven ability to define and enforce platform standards
• Track record of delivering measurable business value in complex multi-country environments
• Comfortable engaging senior stakeholders and technical teams
• Experience building and delivering strategic roadmaps

Desirable

• Salesforce certifications including Architect, Platform or Cloud
• Experience in federated or matrixed organisations
• Background in regulated or data-sensitive environments
• Experience modernising legacy Salesforce estates

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