Technical Support Engineer

feedback to customers. Log, track, and manage incidents using a ticketing system. Provision and configure devices for new and existing customers. Test new software and firmware releases. Deliver technical support via phone and email. Prioritise and manage multiple tasks and projects simultaneously. Escalate complex issues to 2nd and 3rd line support when required. Operate effectively in a fast-moving, customer-focused environment. Your Qualifications Required: Degree in Computing or related (e.g. Computer Science, CIT). 1+ years experience working in an IT environment. Strong experience with multiple operating systems, including Windows and macOS. Excellent written and verbal communication skills. Strong problem-solving and troubleshooting abilities. Desirable: Experience with scripting languages such as Batch or Shell. Basic knowledge of Linux. Previous experience in technical support, desktop support, or a similar role. Experience creating or editing batch and shell script files., We're looking for a Technical Solutions Specialist II to join our Professional Services team. In this role, you'll be a key technical resource supporting users of our IRIS Practice Engine application. You'll act as the second point of contact for escalated incidents,..., Belfast | Hybrid (2 days per week) Join a growing Belfast Technology Centre of Excellence within a global, fast-evolving technology organisation. This role is ideal for a Senior or Lead Software Engineer who has begun mentoring or leading engineers and is ready to take the..., Mid/Senior QA Engineer - OchoX Exclusive FDI | Belfast At a glance Mid/Senior QA Engineer role in a new Belfast engineering hub Build and maintain automated test frameworks for real-time trading systems Work closely with developers, DevOps, and product teams Contribute to..., I'm working with a fast-growing, remote-first digital consultancy to hire a Senior UI Engineer. You'll design and build high-quality, performant, and accessible web interfaces across client projects and internal products. Working closely with UX designers, visual designers,...

Exposure to regression testing practices. Familiarity with at least one programming language (e.g. Java or Python). Benefits: Generous Annual Leave Allowance Competitive salary and bonus package Learning and Development opportunities Private Health Insurance Paid Maternity and Paternity Leave Cycle to work scheme Home & Tech scheme Regular company events and social initiatives Diversity & Inclusion Were an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law., Are you the kind of .NET Engineer who enjoys solving complex problems at scale and guiding engineering teams toward better architecture and practices? Do you want to play a key role in shaping how a platform evolves while still staying close to the code? My client is...

Technical Support Engineer Description HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. As a Technical Support Engineer, you will play a vital role in ensuring our customers receive top-notch technical assistance and support. What youll work on Day to Day Diagnose, troubleshoot, and repair technical faults. Communicate clearly with customers to identify the root cause of issues. Provide timely, accurate, and professional, End User Compute Architect - Belfast/hybrid - Permanent REED Technology are delighted to partner with an educational organisation who are seeking to recruit a End User Compute Architect to join their excellent team. The successful candidate will be responsible for leading..., Your new company You will be working for a long-established and highly respected retailer who employs over 8,000 staff across the UK. Locally, they operate dealerships across Northern Ireland representing major manufacturer brands in the automotive industry. They have had...