3rd Line Support Engineer
Role details
Job location
Tech stack
Job description
Job Description Reed Technology is working with an established company with offices in Larbert and Lockerbie, currently seeking to hire a 3rd Line Support Engineer on a permanent basis. Key Responsibilities: - Monitoring the helpdesk and resolving IT issues efficiently -..., We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. The successful candidate will have strong experience across Windows Server environments, networking (Cisco/IOS), cloud technologies including..., 3rd Line Support Engineer Location: 2 days p/week from home. Main office is in Solihull but some trips to Doncaster (1-2 times every fortnight) will be needed. Salary: £32,000 - £35,000 Hours: 09:00 - 18:00 A growing UK technology and communications provider is looking..., Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from..., 3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: £270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on...
Requirements
We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. The successful candidate will have strong experience across Windows Server environments, networking (Cisco/IOS), cloud technologies including Microsoft 365, Azure/Entra ID and Intune, and cyber security. With an expanding client portfolio, you will work as part of a dedicated technical team delivering high-quality IT support to multiple clients in a fast-paced environment. The role involves providing escalation support to both technical and account management teams, ensuring solutions and projects are delivered on time and within budget. You will also provide end-user support across all levels, from 1st through to 3rd line. This position is available on either a fully office-based or hybrid working model, operating from our Grantham office. You will be required to travel to customer sites when necessary and participate in an extended hours support rota. The role involves: Operating as an IT Professional, ensure all administrative duties are carried out to ensure documentation of activities, technologies and processes. Managing and developing team members. Providing support for the Solutions Team Act as an escalation point to 1st and 2nd line team members. Attendance to meetings. Deliver solutions and projects. To be considered for this role, you ll need a full manual driving licence along with the technical experience listed below: Essential Windows Server (2012 2025): Installation, configuration, and troubleshooting Networking (Cisco/IOS): Strong networking skills, including the installation, configuration, and troubleshooting of networks, VLANs, subnets, firewalls, and routers Cloud Technologies: Experience with Microsoft 365, Azure/Entra ID, and Intune, including configuration, troubleshooting, and migrations Cyber Security: Strong understanding of cyber security best practices and security principles Desirable Veeam: Experience with backup and recovery solutions Microsoft Power Platform: Experience with Power Automate and/or Power Apps Virtualisation: Experience with VMware and Hyper-V vSAN experience advantageous Similar jobs, We are looking for someone to join our support team to provide 3rd line support to both internal and external customers. The ideal applicants should be a technically sound individual with the ability to work in high pressure situations teamed with a demonstrable knowledge..., Job Description We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. The successful candidate will have strong experience across Windows Server environments, networking (Cisco/IOS), cloud...
