Amazon Connect Solution Architect

Taylor Rose Limited
Leigh, United Kingdom
1 month ago

Role details

Contract type
Temporary contract
Employment type
Part-time / full-time
Working hours
Shift work
Languages
English
Compensation
£ 27K

Job location

Remote
Leigh, United Kingdom

Tech stack

Amazon Web Services (AWS)
Cloud Computing
Computer Literacy
Amazon Connect

Job description

Good Distribution Practice (GDP) requirements.Location: Leigh, Greater Manchester Job Type: 6 month Fixed Term ContractHours: Typically Monday-Friday between the hours of 9am and 6pm (Flexibility may be required), 35 hours per weekSalary: £22,822.80, increasing to £23,132.20 from April 1st.Key Responsibilities* Deliver exceptional customer care to ensure maximum customer satisfaction.* Accurately dispense and process inbound/outbound orders for medication and medical appliances in line with local SOPs, regulatory requirements and agreed cut-off times.* Respond to customer queries, complaints and information requests calmly and effectively, providing updates within agreed timescales.* Proactively contact customers (phone/email) to confirm order status, lead times and stock availability.* Escalate issues requiring special action to the Contact Centre Team Leader.* Maintain accurate records and ensure confidentiality of customer information in line with Information, NHS 111 Clinical Advisor - REMOTE ESSENTIAL: Must be Registered Adult Nurse / Paramedic ESSENTIAL: Must be Pathway Trained and 111 experience within previous 3 months Location: Remote Hours: Minumum 20 Hours Per Week Contract: Locum Essential: Must be NHS Pathway..., Service Advisor Franchised Motor Dealership - Wigan Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will..., Antony Hodari Solicitors has an opportunity for a Temporary Client Support Assistant. When you join us, you'll be part of a workforce that truly values each and every member of the team. To be in with a chance of being the recipient of this excellent package, including a..., Join RevWise - the fastest-growing affiliate marketing agency in the industry! We're seeking a driven and commercially-minded affiliate Account Director to take ownership of large client programs and lead strategic initiatives that deliver measurable growth and retention...., Location: Remote Contract: Freelance Start: ASAP The Role We are looking for an experienced Amazon Connect Solution Architect to design and deliver a modern cloud contact centre platform as part of a major customer engagement transformation. You will define the target...

Requirements

Governance requirements and GDPR.* Build and maintain strong working relationships with colleagues and customers at all levels.* Continuously develop product and process knowledge, including gaining an understanding of surgical items and typical quantities (Part IX of the Drug Tariff) - training will be provided.* Complete required GDP training, including SOP training and refreshers as per the personal training matrix..Skills and Experience Required* Excellent verbal and written communication skills, with strong rapport-building ability.* Demonstrable customer focus and the ability to handle difficult conversations with patience and professionalism.* Strong attention to detail and accurate record keeping.* Ability to plan, prioritise and manage multiple tasks to deadlines with efficiency and accuracy.* Calm under pressure with sound problem-solving and decision-making skills.* Confident IT and keyboard skills.* Highly motivated, proactive, flexible and open to giving/receiving constructive feedback.* Experience in a Contact Centre and processing environment (preferred/required as applicable).* Team-working mindset with the ability to contribute to shared goals.* Willingness to learn and follow SOPs and GDP principles for the distribution of medicinal products.# What Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full time# Affiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services Limited# Equal Employment Opportunity# Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal

Benefits & conditions

£24,264 to £27,134 per year, Competitive Contract Type: Permanent Hours: Full time Disability Confident: Yes Closing Date: 04/04/2026 About this jobWould you like to work for a company who is accredited as an outstanding company to work for in Best Companies 2023?...

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About the company

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of NWOS, a Cencora business offering the supply of surgical appliances in the UK.**Role Summary**We are looking for a customer-focused Pharmacy Dispensing/Order Processing colleague to support the accurate dispensing and supply of prescription medication and medical appliances to patients, under the direction of a licensed professional. You will process orders received via phone, email, fax and online portals, provide clear updates to customers on order progress and stock availability, and ensure all activity is completed within company regulations, agreed timescales, and, state or local law.The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedCencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that, A healthcare solutions company in Leigh is seeking a Pharmacy Dispensing/Order Processing colleague to support the accurate dispensing and supply of medication and medical appliances. Duties include processing orders, responding to customer inquiries, and maintaining..., A leading global pharmaceutical solutions company is seeking a Pharmacy Dispensing/Order Processing colleague in Leigh. This role involves accurately dispensing prescription medication and medical appliances while ensuring compliance with regulations. Ideal candidates will..., Enjoy a career without limits, earning up to 75% of your billing.We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis.Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take..., Job Description Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique..., Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to... © 2026, Jobsora.com

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